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Apr 8, 2011
Apr 8, 2011
Weber Jewelers3109 Far Hills Ave, Dayton, OH45429 USA
After 3 attempts at correct service, often painful communication, and 6 months later I finally received notice that my watch, a 1970 Longines Wittnauer Automatic day date watch finally had the correct crystal installed, along with a new crown. When... (More) After 3 attempts at correct service, often painful communication, and 6 months later I finally received notice that my watch, a 1970 Longines Wittnauer Automatic day date watch finally had the correct crystal installed, along with a new crown. When I arrived at the store I was told the watch no longer worked and I was given no reason why. The watch ran perfectly when I took it in and the black face was flawless. All it needed was a new crystal and crown. Also, when I received it back there was a tool mark on the black face, right where the gold 11 o'clock hash mark used to be. The hash mark was missing too. I left in disgust but did receive a refund. By the way when I got home the gold bezel and crystal fell off as the "super glue" used did not hold. The watchmaker on duty, and this jeweler by association, obviously take no pride in their work. Very unfortunate that my "old friend" is now a paper weight. :-( (Hide)
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