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Aug 3, 2011
Aug 3, 2011
Best Western Maingate South2425 Frontage Road, Davenport, FL33837 USA
Will never stay here again. We left a huge coffee thermos in our room when we went to Disney for the day and when we arrived back it was late so we went straight to bed not realizing the thermos was missing. We got up the next day doubled checked... (More) Will never stay here again. We left a huge coffee thermos in our room when we went to Disney for the day and when we arrived back it was late so we went straight to bed not realizing the thermos was missing. We got up the next day doubled checked the room to make sure we had everything and then checked out. We didn't notice it was missing until we got home and was unpacking. We called the hotel to see if they had it and at first they didn't know what we were talking about they said they would have to give us a call back. Well the next day they called back and said that they had found it in the room after we had left which was a lie because we checked and double checked to make sure we had everything. Then they said they would send it back to us and charge our credit card for shipping. How messed up is that they take your stuff and then want you to pay them to send it back to you. Sorry we ever stayed here lesson learned. (Hide)
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