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THERE IS CONFUSION ON OUR PART, AS LOYAL CUSTOMERS OF HOME DEPOT FOR OVER 28 YEARS...REGARDING THE WARRANTIES ISSUED ON BROCHURES OF RYOBI PRODUCTS, NAMELY OUTDOOR BATTERY- OPERATED WEED EATER/BLOWER/HEDGE CLIPPERS ETC. USING THE 18V LITHIUM BATTERI... (More) THERE IS CONFUSION ON OUR PART, AS LOYAL CUSTOMERS OF HOME DEPOT FOR OVER 28 YEARS...REGARDING THE WARRANTIES ISSUED ON BROCHURES OF RYOBI PRODUCTS, NAMELY OUTDOOR BATTERY- OPERATED WEED EATER/BLOWER/HEDGE CLIPPERS ETC. USING THE 18V LITHIUM BATTERIES. BROCHURES STATE CLEARLY 2 YEARS WARRANTY. REP. TELLS HOME DEPOT BTRY. EXPIRES ONE YEAR FROM DATE "ON BATTERY" GIVEN BY MONTH AND WEEKS (NOTHING TO DO WITH PURCHASE DATE). RYOBI PRODUCT COULD BE PURCHASED WITH 2 YEAR WARRANTY; BUT BTRY WOULD SHOW MO. AND WEEKS REMAINING WHICH COULD BE CLOSE TO EXPIRATION AT DATE OF PURCHASE!!!!!!! THIS IS A DISSERVICE TO GREAT COMPANY SUCH AS HOME DEPOT WHO PRIDE THEMSELVES ON CUSTOMER SERVICE. PLEASE EXPLAIN TO THEM AND TO ME WHAT LOGIC IS USED FOR SUCH A POLICY. WILL HESITATE TO BUY RYOBI PRODUCTS BUT WILL ALWAYS COMPLIMENT HOME DEPOT FOR THEIR CONTINUED CUSTOMER SATISFACTION. ESPECIALLY MS. DONNA MONTGOMERY AND HER MANAGER, MR. MICHAEL. THANK YOU, CALLIEROY AND VIRGINIA ANDREADES. 5/10/12 (Hide)
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