We have been in business a long time and we like to train our own. So it is not unusual for your stylist to be working with an 'associate'. We take them right out of school (after they graduate of course) or at least in their first year out, and train them in the Artistik way. Along those same lines, it is our culture for our guest to be our first priority. We are open to you trying different stylists. We know sometimes it is personality differences, sometimes you are on a budget or you just can't get in to see your stylist due to scheduling differences. We know you have choices in beauty and we want you to feel free to make choices here.