Absolutely do not trust anyone in that office. I've tried repeatedly to resolve ongoing issues with no luck. I'm reaching to the corporate level to then maybe...

Not does EV have terrible customer service, when you write a review they have a new review policy, so if they don't like hearing the truth they don't post it

Make sure not to call EV when you are down and out of oil Because they take advantage of the situation and charge you 200 dollars for coming out on a emergency and then when you spent the whole night with your children freezing to death they charge you 100 dollars for coming on a day that they were not scheduled. So much for taking care of your customers. No customer care here. They do not deserve any stars, but made me select a star to submit this.

We have done business with E&V for several years putting a lot of faith in their taking care of our boiler and delivering fuel oil for us. We are away during the winter so we rely on them to keep our tank filled - and they do. Also, the people in the office are friendly and polite when we call. We feel that we have made the right choice in a fuel oil company. Dick and Lucy Jacobs, Cortland

E & V has always taken care of us for our heating and propane. They are reliable and very concerned about their customers. We wouldnt go with any other company

E&V Energy Co takes care of their customers. In all my years with them they are a very professional, caring, customer friendly. When our annual service to our boiler comes up they sned us a card to schedule an appointment, once scheduled they come on time and do a very professional services to our boiler. Their service personnel are kind, clean and take car of all our concerns. The company monthly warranty program is well worth the money to have, especially for the service they provide. The office girls in Cortland are very special too. *****

very good service for 30.00 years