Great caring people who love animals of all kinds. I called them in a state of panic because my cat (Bubba) had something I was sure he would die from, and Emily's soft reassuring voice calmed me down and says "Be here at 11 am and we will see what we can do. The Vet took a look, drained the absess, gave me some antibotic to take home and Bubba is his old self. I would never think of taking my babies to anyone else.