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Jul 9, 2013
Jul 9, 2013
Seton Medical Group9650 Santiago Rd, Columbia, MD21045 USA
I am sorry I had to give this practice only 2 stars as the doctor is very good and I have been seeing him for 20 years. The 2 stars goes to the office staff, specifically their referrals department. I am currently a cancer patient and unfortunatel... (More) I am sorry I had to give this practice only 2 stars as the doctor is very good and I have been seeing him for 20 years. The 2 stars goes to the office staff, specifically their referrals department. I am currently a cancer patient and unfortunately need a lot of referrals. It's like pulling teeth trying to get referrals in a timely fashion. I have had to cancel 2 cardiology appoints due to a lack of a referral they said would send and didn't. I am constantly on the phone chasing down referrals with this practice. Sick people should not have to worry about this kind of thing. You talk to someone one day and they say they have the referrals in their hand, I tell them I'll pick them up, they say they'll fax them to the doctors and a week later I find out it hasn't been done nor do they have a record of my requesting them. It's very tiresome. In January, I will be changing my insurance to a PPO so I don't have to deal with this any more. And January is soooo far away. (Hide)
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