Basset Heating & Air Conditioning, Inc.

Great company. I had gotten a quote for a repair for a lighting strike from another local company for about $1200. Thinking that did not sound right I called Basset Heating. I called the right company. It was great service, a great repair and... (More) Great company. I had gotten a quote for a repair for a lighting strike from another local company for about $1200. Thinking that did not sound right I called Basset Heating. I called the right company. It was great service, a great repair and had them do additionally a new thermostat and a cleaning and paid less than 1/2 the price of the other company. Thank you Basset. I would highly recommend them.  (Hide)

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I have used Basset Heating & AC to perform all of my hvac services for my rental properties since 2006. Their professionalism, honesty and integrity is unsurpassed. Undeniably the best and most trustworth service company I have ever employed.James... (More) I have used Basset Heating & AC to perform all of my hvac services for my rental properties since 2006. Their professionalism, honesty and integrity is unsurpassed. Undeniably the best and most trustworth service company I have ever employed.James NelsonColorado Springs  (Hide)

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I've used many repair companys over the years, and this one is surely one of the best of all. I will not use anyone else to work on my heating or ac. I know and trust the guys at Basset Heating and will call them without hesitation whenever I... (More) I've used many repair companys over the years, and this one is surely one of the best of all. I will not use anyone else to work on my heating or ac. I know and trust the guys at Basset Heating and will call them without hesitation whenever I need service. Sincerely, Harold MacMillian Colorado Springs  (Hide)

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This is a company with real integrity. When my furnace went out this winter, Bassett Heating was able to repair it when another company said I absolutely had to replace it. I had only called Bassett to get an estimate on replacing the furnace, but... (More) This is a company with real integrity. When my furnace went out this winter, Bassett Heating was able to repair it when another company said I absolutely had to replace it. I had only called Bassett to get an estimate on replacing the furnace, but was very pleased to find out that my existing furnace was not only fixable for under $100, but that it just needed a part replaced and that part was still under the factory warranty! They could've very easily tried to sell me a new furnace but instead they were very honest and were able to fix the one I already had. Great service too! Thanks, Zac B. Smalley  (Hide)

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Jay and Mike did a very professional job putting in my new furnace and ac. They were neat and respectful as well as taking their time to explain to me how everything works. My new furnace and ac were put in about 10 months ago and I've had no... (More) Jay and Mike did a very professional job putting in my new furnace and ac. They were neat and respectful as well as taking their time to explain to me how everything works. My new furnace and ac were put in about 10 months ago and I've had no troubles at all. Janet was also helpful with helping me with the financing and made sure to keep me informed. Price for everything was very reasonable and I am happy with everything. I give a high rating to Basset Heating for their excellent services. Shane R. Colorado Springs  (Hide)

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Responded very quickly when my furnace quit working. Mike was very friendly and professional and explained everything to me in layman's terms. The repair was very reasonable compared to what other companies charged me in the past. I will... (More) Responded very quickly when my furnace quit working. Mike was very friendly and professional and explained everything to me in layman's terms. The repair was very reasonable compared to what other companies charged me in the past. I will absolutely recommend Basset Heating to anyone who asks. 5 stars all the way! Thanks, Jerry Wilford Colorado Springs  (Hide)

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A company with integrity that stands behind their work. We had a minor issue with a recently installed AC. Mike not only was very responsive and genuinely concerned about the problem, he even came out on a Friday evening and corrected the problem... (More) A company with integrity that stands behind their work. We had a minor issue with a recently installed AC. Mike not only was very responsive and genuinely concerned about the problem, he even came out on a Friday evening and corrected the problem that night! To be honest we did not even expect a call back until after the weekend, but our call was returned promptly and the problem was corrected that evening! We feel secure in the knowledge that if we ever have a future problem with our equipment that we will get a quick and caring response. We very much recommend Basset Heating/AC to anyone looking for a company that will be there even after the sale. Mike is a true professional who cares for his customers in a very heartfelt manner. Thank you so much. An by the way, our new AC has performed flawlessly ever since it was repaired back in May. The Eggers (Colorado Springs)  (Hide)

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Excellent service and professionalism. They really treat me as a valued customer and I've been very happy with my new heating and cooling system that was installed in the spring of 2006. Highly recommend.

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Had a new Goodman furnace put in last fall and we just added AC this month. Really pleased with the even heating the furnace provides and our gas bills were much lower this winter. The AC has really made our home comfortable and runs so... (More) Had a new Goodman furnace put in last fall and we just added AC this month. Really pleased with the even heating the furnace provides and our gas bills were much lower this winter. The AC has really made our home comfortable and runs so quietly that we hardly know its on. Installers were very nice and did a wonderful job. Price was very reasonable and the office staff very helpful. Thanks for meeting AND exceeding our expextations. Joseph & Tiffany Rodgers.  (Hide)

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Prompt & professional and excellent customer service.

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