These guys are the scum of the earth. I had to replace my cooling unit. I was being charged for a new unit. As they were replacing it...my step-father drove up to see what they were doing and discovered the unit was not new at all ...it was used.I am a single mom so I didnt know to watch these guys. I thought they were honest, but they arent. Of course, I fired them, canceled the check and called someone else.