I went into arby's yesterday on the 28th of march for lunch and I have never had a better experience in fast food. The managers name was Kala and I've never seen a manager more in control of their shift. Usually anywhere I go the boss is always yelling or someone just not doing what they was suppose to be doing but Kala and her crew were firing on all cylinders. She even used PLEASE AND THANK WITH HER OWN CREW MEMBERS. Simply fascinating to see that there are still people in the fast food industry that actually care about their job,their customers , and their employees . GREAT JOB KALA .keep up the good work.