REVERSE RACISM AT THIS LOCATION BY THE GENERAL MANAGER BEVERLY DESANTIS, On November 25, 2019 I went to BJ's wholesale Club located at 2577 Hwy 27 in Clermont Florida, Store number 199 and I went in and went to the customer service desk to return a defective belt and purchased a ham for thanksgiving, I spoke to a cashier number 280682 by the name of Volarie and she said to go get another belt and the ham and to come back to the customer and she would check me out.
When returning there was a line and Volarie was free but there was a line that had formed and a older lady standing in line started yelling that I was cutting in line so I informed her that I was already there previously and Volarie had waited on me, Volarie then stated that I had to get back in line and wait my turn which I gladly did with no further problem.
The older woman's husband look embarrassed and aggravated about his wife's actions and walked away within a matter of seconds.
Shortly after that a hispanic male and his wife approached me and the hispanic male threatened me with bodily harm just because I had addressed the old lady in line as the bitch that she was.
The confrontation went on for 3.17 minutes as per Mr. Ted Bell the regional director who contacted me by phone on November 26, 2019 at around 3:00 PM and stated after reviewing the surveillance camera footage that it was obvious that I was not the aggressor in the incident and he asked how BJ's could make it right with me and my wife, I really did not have a answer at that time. We went on to discuss how the store general manager Beverly DeSantis was arrogant and rude when asking me what the problem was and I advised him as I did her that the customer service desk is really F'up in the way that they handle problems and she stated that she did not want to talk to me anymore yet she stood behind Volarie while I was finally checking out as to intimidate and badger me more even though she had previously stated that she did not want to talk to me further.
Ms. Desantis knowing the hispanic male that threatened me was hispanic and she also being hispanic allowed the hispanic male and his wife to walk away without addressing them or calling the police about the incident which raised the question that reverse discrimination was occurring right before my eyes.
Under Florida Statute 825.120 the police should have been called which they were not and a report should have been filed accordingly pertaining specifically to aggravated abuse to a victim 60 years or older in which I am 62 years old. The hispanic male and his wife were in their 40"s.
Ted Bell the regional manager of BJ's wholesale club has his office in the Merritt Island Florida store and he previously totally agreed that the situation was mishandled by Beverly DeSantis. I sent him a 7 page letter of what I referred to in the header of the letter sent being a summary incident. NOW IT EVEN GETS BETTER.
Even with the omission of guilt in the way the incident was handled by their management we received a letter today from BJ's legal department Terminating our membership as they worded in in the letter sent to us " You have made statements and actions perceived as threatening to BJ's Club Members.
BJ's Wholesale Club is obviously being operated by racist individuals that do not respect senior citizens and does not follow the laws of florida and accuse people of things that they know are not true as what was put in the termination of membership letter that they sent me and I received today.
It is funny that mr. Bell admitted that the situation was handled wrong and wanted to make things right with me and my wife prior to receiving my 7 page letter of the incident that was accurate and through and was almost to the tee of what we discussed by phone as I mentioned in an above paragraph.
This company is not to be trusted .

do not work for the overnight crew it is a sad place to be the manages on overnight a horrible had a problem with them to discuss it with the hiring manager and they turned me down they said they will call me in two days to discuss everything never heard of them they treat their workers like garbage they don't even do their job properly but they could to tell you something u did wrong real quick they have a high night drop out rate at that place no wonder why nobody lasted because of place is the worst the work at plenty of guys walk in then ask to get something a there cars and just leave

Paul is a great manager and person