this radio shack is the worst radio shack i have ever been to. the people there have no experience what so ever. the only way i would go back there is if everyone there were to get fired and replaced. i called on june 29,2009 to ask if they carried ipod usb cables the person said hold on and next thing i know 5 seconds later they clicked. i called back 3 times and they did not answer the phone. the service inside the store is just as bad they have no idea what they carry in the store. horrible service. save your time and try a different radio shack. do not go to the radio shack on 5891 s. archer avenue.

Dear Sirs:You have a Radio Shack Store located at 5897 Archer Ave. in the City of Chicago, Illinois 60638 (773)767-1403, that, we here at Worldwide Entertainment Corp, have been dealing with for many years. Lately, in the last couple of years, dealing with this store has been quite frustrating.When we send a driver down there to pick- up merchandise, more often than not, employees there haven't as much as a clue regarding what the are selling. You bring forward simple terms like, a female or male RCA jack, or XLR, or just a stereo 36" RCA as examples and they haven't any idea what you are talking about. They'll often stipulate that Radio Shack doesn't handle a particular item and you know for a fact you have been purchasing it there for years. Almost every time this statement is made by a store clerk, you'll wind up finding it right there on the shelf. Yesterday, I myself, talked to a clerk and asked for a dozen 1/4" mono male non-shielded jacks to repair speaker cords. I stipulate