Eddie Z's In-Home Cleaners818 W. North Avenue, Chicago, IL60622 USA
-EDDIE Z'S IS ABSOLUTELY THE WORST CARPET CLEANING SERVICE I'VE USED IN CHICAGO IN 12 YEARS.
They cancelled my... (More) -EDDIE Z'S IS ABSOLUTELY THE WORST CARPET CLEANING SERVICE I'VE USED IN CHICAGO IN 12 YEARS.
They cancelled my appointment TWICE and then showed up 1 HOUR EARLY on a Saturday morning-without calling first-and then expected me to accomodate them. Furthermore, they spent 10 minutes dragging hoses around my home, another 10 minutes removing the hoses and only cleaned the carpets of my entire 4 story townhouse including the stair runners in about 15 minutes. It is impossible to do quality service in such a short period of time. NONE of the stains were removed and the carpets smelled like sewer water (which they told me was normal). When I called to complain, the manager accused me of "trying to get my services for free". (I paid for the full service despite my dissatisfaction.) The manager was unprofessional and accusational. You are better off renting a portable machine from your local grocery store. (Hide)
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Eddie Z's In-Home Cleaners818 W. North Avenue, Chicago, IL60622 USA
A local favorite of mine I did not know Eddie Z's cleaned carpet! I tried them and the service was good. The also clean leather and drapery... (More) I did not know Eddie Z's cleaned carpet! I tried them and the service was good. The also clean leather and drapery and blinds. (Hide)
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