On Dec. sixteen, I shopped at the Michigan Ave. Eddie Bauer store, and among the several items I purchased was a baseball cap with lights built into the visor for twenty-four and a half dollars. Two days later, as I was wrapping the cap for a present, I discovered that the four tiny batteries that were advertised as included in the purchase, indeed, were not in the battery receptacle. I notified Eddie Bauer of this, was assured of a prompt response, and still four days later have rec'd no response. Look's like the little boy for whom I purchased the cap will be disappointed on Christmas morning. I'm surprised that Eddie Bauer appears to have so little regard for their customers. Now it is apparent why the Eddie Bauer store in my town, Bloomington, IL, had to close its doors two years ago. W B Mead