Greenbrier Dodge of Chesapeake in Chesapeake, VA serves customers.
We offer services in Auto Dealers.
We specialize in Auto Dealers.
Our Hours of Operation are: Mon 09:00 AM-09:00 PM, Tue 09:00 AM-09:00 PM, Wed 09:00 AM-09:00 PM, Thu 09:00 AM-09:00 PM...read more
Greenbrier Dodge of Chesapeake in Chesapeake, VA serves customers.
We offer services in Auto Dealers.
We specialize in Auto Dealers.
Our Hours of Operation are: Mon 09:00 AM-09:00 PM, Tue 09:00 AM-09:00 PM, Wed 09:00 AM-09:00 PM, Thu 09:00 AM-09:00 PM, Fri 09:00 AM-09:00 PM, Sat 09:00 AM-07:00 PM
We are proud to have the following certifications and affiliations - Dodge Authorized Service.
We accept the following forms of payment: American Express, MasterCard, VISA, Debit Cards, Discover Card, Personal Checks, Money Orders, Financing Available.
We have been proudly serving the Che
...View All
Greenbrier Dodge of Chesapeake in Chesapeake, VA serves customers.
We offer services in Auto Dealers.
We specialize in Auto Dealers.
Our Hours of Operation are: Mon 09:00 AM-09:00 PM, Tue 09:00 AM-09:00 PM, Wed 09:00 AM-09:00 PM, Thu 09:00 AM-09:00 PM, Fri 09:00 AM-09:00 PM, Sat 09:00 AM-07:00 PM
We are proud to have the following certifications and affiliations - Dodge Authorized Service.
We accept the following forms of payment: American Express, MasterCard, VISA, Debit Cards, Discover Card, Personal Checks, Money Orders, Financing Available.
We have been proudly serving the Chesapeake, VA area since 1983.
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Jan 7, 2013
by anonymous
3
Jan 7, 2013
business
Greenbrier Dodge of Chesapeake1717 S Military Hwy, Chesapeake, VA23320 USA
WOW. That's amazing! Six stellar reviews all written on the same day by six different anonymous "guests", using the same grammar and all extolling the spectacularly flawless service and virtues of each employee by name, even going as far as listing... (More) WOW. That's amazing! Six stellar reviews all written on the same day by six different anonymous "guests", using the same grammar and all extolling the spectacularly flawless service and virtues of each employee by name, even going as far as listing their cute little pet names. What a coincidence. Unfortunately, my experience was less-than spectacular. The original purchase was fairly routine, just like every other dealership. After the sale is where the fun really begins, in the service department where you'll be spending most of your time. A really, really long time. I have never been there for less than 90 minutes for a scheduled oil change appointment. I've been fortunate enough to sit in their elegant customer lounge, which is a fantastic recreation of Soviet Union cold war era decor, with calming grey tones, captivating soaps on a tiny TV, the constant hum of soda machines and a community coffee pot thoughtfully greased up by the mechanics. Surprisingly, my car still works. (Hide)
Greenbrier Dodge of Chesapeake1717 S Military Hwy, Chesapeake, VA23320 USA
This makes my seventh new car purchased & one of the best experiences i have had. Ryan was very helpful, thorough and personable, as well as Erica. Nick the finance guy was very down to earth and was very straightforward with the figures. Me and my... (More) This makes my seventh new car purchased & one of the best experiences i have had. Ryan was very helpful, thorough and personable, as well as Erica. Nick the finance guy was very down to earth and was very straightforward with the figures. Me and my fiancee are very pleased with our purchase as well as everybody that we came in to contact with at Greenbrier Dodge. We will definitely be back for our next purchase. Ryan, even though your a red sox fan- your still a stand up guy! (Hide)
Greenbrier Dodge of Chesapeake1717 S Military Hwy, Chesapeake, VA23320 USA
I would recommend this dealership to anyone, and i have. I would like to take a moment to personal thank Ms. Sarah Schonebaum for taking the time to deal with any of my car needs. Her dedication to providing the best customer service, is by far the... (More) I would recommend this dealership to anyone, and i have. I would like to take a moment to personal thank Ms. Sarah Schonebaum for taking the time to deal with any of my car needs. Her dedication to providing the best customer service, is by far the best i have ever experienced. She has made me feel like i am truly part of the Greenbrier Dodge family. I feel it is my responsibility to write this comment in hope that it reaches someone in the organization that could truly award Sarah for making a US Navy Corpsmen a happy owner.Also i would like to comment on the expert care and outstanding wash and Vacs i have received from Mr. Wayne.Thank you for taking the time to read my comment and hope that Greenbrier Dodge continues to hire and keep outstanding employees. (Hide)
Greenbrier Dodge of Chesapeake1717 S Military Hwy, Chesapeake, VA23320 USA
I went in looking for a used truck I saw listed on the internet. I was greeted by Ryan Gatie and we found it had just been sold. I told him what I was looking for and left thinking this was the end of our relationship. About 3 weeks later he call me... (More) I went in looking for a used truck I saw listed on the internet. I was greeted by Ryan Gatie and we found it had just been sold. I told him what I was looking for and left thinking this was the end of our relationship. About 3 weeks later he call me and said " I have your truck, just took it in" It was just the type truck I had been searching for many months. Ryan made sure that all items that needed to be fixed were fixed and followed my truck through each stage of mechanical and body shop repairs, including stepping up when he felt body shop repairs did not meet his high standards.It was sent back for more work. The final result was a great used truck and a very fair price. Without Ryan's attention to each detail, I am sure that things would not have worked out as good as they did-he is a honest and hardworking young man. I am sure if you give him a try, you will not be disappointed. (Hide)
Greenbrier Dodge of Chesapeake1717 S Military Hwy, Chesapeake, VA23320 USA
My husband's dream car has always been a Dodge Ram. One Saturday, I asked him if he had seen the 2011 Dodge Rams. When he said he hadn't, I took him by Greenbrier Dodge to see how awesome they look now. We were greeted by Ricky "Happy Feet" Griffin.... (More) My husband's dream car has always been a Dodge Ram. One Saturday, I asked him if he had seen the 2011 Dodge Rams. When he said he hadn't, I took him by Greenbrier Dodge to see how awesome they look now. We were greeted by Ricky "Happy Feet" Griffin. As his name infers, he was smiling and happy, very friendly, very knowledgeable about the product, and ready to make a good deal. He made us a deal we could not refuse. So we now have my husband's dream car, a gold, 2011 Dodge Ram pickup. After the sale, Ricky continued to provide excellent customer service by personally showing my husband how to work his new technology in the truck. Thanks Ricky, you have made us very happy with this purchase. (Hide)
Greenbrier Dodge of Chesapeake1717 S Military Hwy, Chesapeake, VA23320 USA
In my opinion, most people that are interested in buying a car, have already decided "what" car they are going to buy. What they need to know is "where" they're going to by. For me, the service department is a HUGE factor in this decision. And that'... (More) In my opinion, most people that are interested in buying a car, have already decided "what" car they are going to buy. What they need to know is "where" they're going to by. For me, the service department is a HUGE factor in this decision. And that's where Greenbriar Dodge steps away from the rest. I can always count on Sarah to make sure that I am doing what I need to properly take care of my vehicle...even if I forget! Now I'm not saying that they get everything right and are some kind "Super Service" Dept...but I can definitely say, that due to the hard work of people like Sarah and Greg, that when I leave there from having work done, I DO NOT feel like I have just been taken advantage of. (a feeling that I have had many times at other dealerships) Service is a fact of life in the automotive world, and is one that I firmly believe that these people take very seriously. They are not perfect...but I believe that they have the full support of the management staff and will DO THE RIGHT (Hide)
Greenbrier Dodge of Chesapeake1717 S Military Hwy, Chesapeake, VA23320 USA
Many people think that just because Greenbrier Dodge does not partcipate if online car buying services like USAA, etc., that they are stuck to just deal with the online dealer. What I found out is that in most cases, Greenbrier will meet or beat eve... (More) Many people think that just because Greenbrier Dodge does not partcipate if online car buying services like USAA, etc., that they are stuck to just deal with the online dealer. What I found out is that in most cases, Greenbrier will meet or beat even the onlne "no haggle" offer. Always make the trip between the other Dodge dealer. It is worth the trip! (Hide)
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Greenbrier Dodge of Chesapeake in Chesapeake, VA serves customers.
We offer services in Auto Dealers.
We specialize in Auto Dealers.
Our Hours of Operation are: Mon 09:00 AM-09:00 PM, Tue 09:00 AM-09:00 PM, Wed 09:00 AM-09:00 PM, Thu 09:00 AM-09:00 PM, Fri 09:00 AM-09:00 PM, Sat 09:00 AM-07:00 PM
We are proud to have the following certifications and affiliations - Dodge Authorized Service.
We accept the following forms of payment: American Express, MasterCard, VISA, Debit Cards, Discover Card, Personal Checks, Money Orders, Financing Available.
We have been proudly serving the Chesapeake, VA area since 1983.
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