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Jan 15, 2014
Jan 15, 2014
Chattanooga Skin & Cancer Clinic - Phillip J Andrews MD6141 Shallowford Rd, Chattanooga, TN37421 USA
Wait time over an hour with NO communication whatsoever!! As a medical professional for 20 years myself this is extremely unprofessional client service. The nurse/assistant that lead me to the exam room had absolutely no personality and acted as if... (More) Wait time over an hour with NO communication whatsoever!! As a medical professional for 20 years myself this is extremely unprofessional client service. The nurse/assistant that lead me to the exam room had absolutely no personality and acted as if she did not want to be there. NP Phillip Andrews spent less than 5 minutes in the exam room, barely made eye contact and stated I was using "big words" when trying describe my condition and concerns. I was so disappointed and left feeling more panicked about my condition. I was "diagnosed" with a lipoma without any diagnostics to confirm this. After going elsewhere for a second opinion it was confirmed through testing that this mass was absolutely NOT a lipoma. If you decide to see this NP I hope you demand he performs testing the same day instead of rushing you out the door and charging a 40.00 copay for nothing to rule out possible cancer before time goes by and it is too late!
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