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Lloyd's Hallmark Card & Gift Shop300 Connor Dr, Charlottesville, VA22911 USA
Lloyd's Hallmark stores ruin the value of their Christmas ornaments by marking on the box if on sale
I have collected Hallmark ornaments since the 1970's. I purchase a lot of them every year. However, I will not purchase any from Lloyd's Hallmark on sale or full-price. When the ornaments go on sale, they insist on writing on the box. This makes no... (More) I have collected Hallmark ornaments since the 1970's. I purchase a lot of them every year. However, I will not purchase any from Lloyd's Hallmark on sale or full-price. When the ornaments go on sale, they insist on writing on the box. This makes no sense because you have to have a receipt to make exchanges, and they don't give money back on ornaments. The receipt would show the purchase price. I would never return an ornanent in the first place. It is a shame that they deface their collectibles because of a few dishonest customers. I have not shopped at this particular store, but I have not received very good customer sevice at his other stores. They act like you are annoying them if you have a question in person or on the phone. Hallmark products are great, but the customer sevice in Charlottesville needs alot of improvement. (Hide)
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