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Jul 6, 2012
Jul 6, 2012
Verizon Wireless910 W Town Center Blvd, # B, Champaign, IL61822 USA
I went in to have the Verizon phone I purchased online activated and my information transferred over. While signing in, I had five different employees approach me and ask me if I needed help signing in. No, but how about if one of them actually wait... (More) I went in to have the Verizon phone I purchased online activated and my information transferred over. While signing in, I had five different employees approach me and ask me if I needed help signing in. No, but how about if one of them actually waited on me. After I finished signing in, I observed that there were many employees in the store who could have been helping me but instead were chatting with each other. The female employee who did call me over after about five minutes spent the entire time she was waiting on me shopping on her phone, almost never looking at me. When we were done and I was in my car, I decided to try to text someone on my new phone, and I discovered that all my contacts were not there and that the ones that were there were messed up. I took it back in to her and told her that all the contacts were not there and that it was messed up. Her response was that for $20, they could make it right. (Hide)
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