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May 1, 2013
May 1, 2013
Chen's Asian Restaurant310 N Hanover St, Carlisle, PA17013 USA
We ate here last year and the food and the service. This year we returned to find it had really gone down hill. The sushi quality of ingredients was excellent however the chefs need to be trained in proper rolling the rolls were falling apart. I ord... (More) We ate here last year and the food and the service. This year we returned to find it had really gone down hill. The sushi quality of ingredients was excellent however the chefs need to be trained in proper rolling the rolls were falling apart. I ordered a dish I had last year that was awesome, Thai pineapple Fried rice. Last year it was full of pineapple served in half a pineapple, this year it contained only 4 small pieces of pineapple and was just thrown on a plate. I asked the waitress about this and she said that was how it was served. I sat the plate on the other side of the table as I did not want it this way. The man running the register came to the table and without my saying one word began hollering at me attacking me verbally. Telling me they always served it this way , I explained I had it last year in a pineapple and he continued hollering. I ended it by telling him I refused to argue with him and he could just take it of my bill. The other dish ordered contained shrimp that was either old or very under cooked, We did not complain about this dish as we did not wish to have yet another altercation with the very rude "owner". Upon check out I asked if he was the owner and his answer was it was family owned. Customer service is beyond poor. Such a shame to see such a good place go so bad. Will never return. (Hide)
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