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May 16, 2010
May 16, 2010
Verizon Wireless4809 Dressler Rd NW, Canton, OH44718 USA
If I could give this zero stars it would be appropriate. I went to the Canton Verizon and delt with a worker named Nicole (brown curly hair). I was there with my mother she needed a replacement phone and ended up with an upgrade. Nicole was extremel... (More) If I could give this zero stars it would be appropriate. I went to the Canton Verizon and delt with a worker named Nicole (brown curly hair). I was there with my mother she needed a replacement phone and ended up with an upgrade. Nicole was extremely rude and condescending. She offered little help and made it seem we couldn't and never would understand what she is saying. Little did she know I have been with Verizon for almost 7 years and have multiple friends who are also employed by Verizon. When her manager, Kandi, appeared she continued to be rude! I was shocked at least ACT nice in front of your superior. Then again they weren't very professional there, as a fellow employee rubbed Nicole's shoulders as she typed. After I called her out in front of her manager, "You don't have to be rude, like you have been the whole time," Nicole just glared at me. Next, I asked Kandi about the customer satisfaction there. "Do all of your employees get rude towards closing time or is that just (Hide)
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