Claim your free business listing on Superpages.com and add important
information about your business online. The more reviews and additional
information you provide about your business, the easier it will be for
customers to find you online.
The person icon indicates that the reviewer is an employee of SuperMedia LLC. SuperMedia operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of SuperMedia.
Dec 6, 2010
Dec 6, 2010
Ikea41640 Ford Rd, Canton, MI48187 USA
Stan is unaware the store closes at 9pm so he should probably think to call during the hours they are open. I've had nothing but good experiences and customer service was very great.
Was this Review helpful to you? 313 of 4 found this review helpful
Generally poor customer service. No one answers the phone at 9:15pm, when I'm trying to assemble what I purchased at 8:45pm. One would think they'd have a central help desk that would provide support during hours when people are actually building th... (More) Generally poor customer service. No one answers the phone at 9:15pm, when I'm trying to assemble what I purchased at 8:45pm. One would think they'd have a central help desk that would provide support during hours when people are actually building their stuff.
Next day, I tried calling, and got a "number not working" message from the phone company. Naturally, these things can happen, I suppose.
So, I tried emailing. I needed to know what size hole to drill in a kitchen cabinet to accommodate the IKEA rollout basket. No, that bit of simple information was NOT included in the directions. I got an unresponsive email back, telling me to call the store. The email didn't include either the store's phone number or the support person's phone number. The message here is that they don't want to talk to me, eh?
Cheap products, they've got, yes. Customer service? pray you don't need it! (Hide)
Was this Review helpful to you? 252 of 7 found this review helpful
Adult material, including graphic images, written images, URLs, or links.
Negative comments about individual employees, including names.
References to another company, whether by name, domain name, trademarks or service marks.
Wireless carriers may charge the recipient a fee for delivering listings you send through the use of this service. Usage is subject to the terms of SuperPages.com's Web Site Use Agreement. You agree that you are not promoting a commercial message or attempting to use this service to sell any product or service.
These email addresses will not be provided to third parties or used for marketing purposes.