Capital City Dental Center
3401 Hartzdale Dr, Camp Hill, PA 17011
717-763-9553
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6416 Carlisle Pike Ste 500, Mechanicsburg, PA 17050
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4265 Union Deposit Rd, Harrisburg, PA 17111
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12/10/18
I have been a patient at Capitol Dental Care since long before Dr. Sisk bought it. Dr. Sherman was a caring professional with his patients' best interest at heart. Since Dr. Sisk took over, it has turned into a volume-oriented money hungry practice.
In my opinion, Dr. Sisk is in it only for the money. He continually pushes unneeded work, and even lies about what insurance will cover just to get more work. For example, he kept telling me that United Concordia covers 4 cleanings per year, and I wondered why the service was not covered. After calling the insurance company, I was told that they only cover 2 cleanings per year. Despite this, Dr. Sisk kept pushing for extra cleanings, and scheduled my last one just weeks before it was allowed, requiring me to pay for the service.
The office also kept resubmitting bills to my insurance company, and I kept receiving EOB denials from my insurance company. I’m uncertain, but I think they may have changed codes each time to try to get paid.
When I had finally had enough, and told them that I was going to a different dentist, the first thing I got was an email and a letter requesting payment for the last cleaning. I paid this final bill, and I requested my dental records. I told Dr. Sisk that I would come to the office that evening to pick them up. He told me not to, that he would send me a letter first.
This letter told me that the records would be emailed to whatever address I requested once my signature was received. I have sent their office this request to the email address shown on their website with the signed document attached, THREE TIMES since Sun, Nov 25th. They did not even have the common decency to reply to my emails.
So, if you want a good dentist that does not play games, try to run up your bill unnecessarily, and is respectful, I *HIGHLY* encourage you to look elsewhere.
- Extra Phones
Phone: 717-303-5367
- Hours
- Regular Hours
Mon - Fri: - Categories
- Dental Hygienists, Cosmetic Dentistry, Dental Clinics, Dental Labs, Dentists, Endodontists, Pediatric Dentistry, Periodontists, Physicians & Surgeons, Oral Surgery, Prosthodontists & Denture Centers, Teeth Whitening Products & Services
- Payment Options
- AKA
Capital City Jewelers
Kelly James M DDS
- Other Link
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
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