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Dec 24, 2012
Dec 24, 2012
Tri-County Family LLC306 Highway 641 N, Camden, TN38320 USA
Arrived at clinic at opening time on Saturday. Height/weight/etc. taken & placed in an exam room. 2 hours later still hadn't been seen! I asked at the desk & was told the provider called in with flu & that a male provider would arrive in 15 mins. H... (More) Arrived at clinic at opening time on Saturday. Height/weight/etc. taken & placed in an exam room. 2 hours later still hadn't been seen! I asked at the desk & was told the provider called in with flu & that a male provider would arrive in 15 mins. Had to ASK to get THAT info. When 15 mins passed & no provider, patients were told conflicting stories: 1)male provider had family emergency & was running late 2)male provider arrived and saw one patient but then the bosses sent him to another clinic because he was a slow worker & they had called in a female provider from Huntingdon who worked faster?? I first saw the female Nurse Prac at 1:35 or so. Nurses should have advised patients of the situation and given them the option to leave or wait. Situation was POORLY handled. VERY UNPROFESSIONAL! Some poeple became angry and left. Odd that the originally scheduled provider wasn't able to notify her bosses of her "flu" in time to have had a replacement for her by the time the clinic opened. (Hide)
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