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Jo-Ann Fabrics And Craft Stores1551 Niagara Falls Blvd, Amherst, NY14228 USA
I am writing because I am so disappointed in the new store layout. I am a quilter and now all fabrics are in one place. I can't find what I need because you cannot get more than one person down an aisle at a time. It's useless to us a shopping ca... (More) I am writing because I am so disappointed in the new store layout. I am a quilter and now all fabrics are in one place. I can't find what I need because you cannot get more than one person down an aisle at a time. It's useless to us a shopping card because it jams the aisles up. All I needed today was a piece of plain purple cotton material. I couldn't even find it. There were three aisles I could not get down because people with shopping carts were in them trying to look at fabric and I was unable to spend the time to wait. The seasonal merchandise was right next to the fabric and there were halloween items all over the floor. The shelves are stacked so high, you cannot read any signs to find things when you enter the store. I walked out of the store so frustrated and vowed never to return. It is a complete disaster. Plus the lines for the cutting table and cashiers were a mile long. The cashiers have to yell out "can I help you" because of the way things are set up. (Hide)
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