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First Niagara Risk Management

2 of 5 stars 25 Reviews

726 Exchange St, Ste 900, Buffalo, NY 14210
http://www.fnfg.com
(716) 819-5500 Additional Contacts
 
 

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User Reviews

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1 of 5 stars
Dec 6, 2012
by anonymous
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
I just received a letter from first niagra, I was astounded by the number of banking fees. You don't seem to understand that the economy is lousy, with all your fees it's almost impossible to have a simple checking account. Your going to charge 9.50... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Sep 27, 2012
by anonymous
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
First Niagara Bank has harassed me enough. it is time to strike back. I received four, count them, four letters stating I did not have a fire policy on my home (I do) and I sent it to them three times after each of the first three letters and spoke... (More)
Was this Review helpful to you?   Yes No   
1 of 5 stars
Jul 19, 2012
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
If you like to be charged fees, they are the bank for you. If you like to spend 20 minutes on the phone with customer service everytime you try to get into on line banking, they are the bank for you. If you like waiting in line to see a teller, th... (More)
Was this Review helpful to you?   Yes 1 No 0   
1 of 5 stars
Nov 28, 2011
by Guest37582
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
AWFUL BANK! They choose to put debits before credits in order to collect fees. They will not credit a deposit made on Saturday until Monday, but they will deduct a payment using a check card on Sunday resulting in a the account going below 0! So I d... (More)
Was this Review helpful to you?   Yes 12 No 0   
1 of 5 stars
Sep 21, 2011
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
Worst.Bank.Ever. Since First Niagara took over Harleysville National , we have encountered nothing but problems with our business account. In the last year since they took over, our business account has had over a doen checks withdrawn from our aco... (More)
Was this Review helpful to you?   Yes 10 No 2   
1 of 5 stars
Jul 25, 2011
by Guest28445
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
Made an online purchase in the UK for less than $60 and FNiagra (New Alliance at that time) declined the charge. Not only did they decline that purchase, they closed the account. My new charges from Pay pal were denied and Paypal flagged my accoun... (More)
Was this Review helpful to you?   Yes 9 No 0   
4 of 5 stars
Jan 20, 2011
by Guest33926
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
You want your bank to make suggestions concerning your account, whether it is to give you advice on investing or tell you about a service it can offer you. It would be a win, win for both 1st Niagara and the customer. I little suggestion is good bus... (More)
Was this Review helpful to you?   Yes 2 No 4   
5 of 5 stars
Jan 11, 2011
by Guest01433
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
THIS BANK HAD A ROUGH START THEN THEY TOOK OVER NATIONAL CITY BANK IN PITTSBURGH LAST YEAR BUT HAVE SINCE IMPROVED ALOT. THEIR ONLINE BANKING HAS BEEN UPGRADED AND THE ARE CONTINUALLY UPGRADING THEIR PRODUCT SET. THEY ARE ONE OF THE STRONGEST BANKS... (More)
Was this Review helpful to you?   Yes 5 No 7   
1 of 5 stars
Oct 22, 2010
by Guest28771
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
This is the worst bank ever, they charge you every single ridiculous fee they can think of to bleed you dry. They don't even deserve one star. My bank was taken over by them and they changed all my account terms and are charging me outrageous fees.
Was this Review helpful to you?   Yes 19 No 1   
1 of 5 stars
Oct 15, 2010
by Guest24019
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
This bank is terrible.Once a month were averaging the online system does not show an accurate balance.You could check your acct 5 times a day and it will look the same, until the next morning.Then,it could show numerous charges went through and you... (More)
Was this Review helpful to you?   Yes 18 No 0   
2 of 5 stars
Oct 14, 2010
by Guest60374
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
I won't even give this bank a star because it doesn't deserve one. What kind of bank holds on to your payroll check for 5 + business days? It's a constant guessing game to figure out how much is "really" in your account. Funds are held, transactions... (More)
Was this Review helpful to you?   Yes 12 No 2   
1 of 5 stars
Oct 7, 2010
by Guest86209
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
This bank is awful, never in my entire life of banking have I had so many insufficient fund fees. It is crazy! They put in my paycheck, all is fine and then 1 day later they switch things around and put my checks through first and my paycheck afte... (More)
Was this Review helpful to you?   Yes 15 No 3   
1 of 5 stars
Aug 10, 2010
by Guest16493
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
Poor customer service, bad management, and unhappy customers. As a former NC customer, I was astonished to find out that not only does FN know apparently, better, what to do with my money than I do (I did not go to NC for a financial manager) but th... (More)
Was this Review helpful to you?   Yes 15 No 0   
1 of 5 stars
Aug 10, 2010
by Guest33512
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
I dealt with homestead funding for a morgage known as first niagara in albany new york I can tell you they are terrible, and unprofessional. They do need to go out of business.
Was this Review helpful to you?   Yes 6 No 0   
1 of 5 stars
Jul 20, 2010
by Guest71241
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
I have been a customer for 20+ years. In the last three years they have merged and/or been bought out three times. Each time the bank has gotten worse. Now they are called First Niagara and have once again changed their banking policies for the bene... (More)
Was this Review helpful to you?   Yes 12 No 1   
1 of 5 stars
Jun 10, 2010
by anonymous
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
As a former Harleysville National Bank customer, I am extremely disappointed with the service. Two recurring transfers that worked for two months after the conversion disappeared causing two NSF and fees. After three phone calls and five representat... (More)
Was this Review helpful to you?   Yes 12 No 0   
1 of 5 stars
Jun 5, 2010
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
I had National City Bank before First Niagra took overand they were fantastic. Now that they switched over everything is so bad.The online banking hardly is accurate and is terrible it never works right .And the service isn't anygood at all. They wi... (More)
Was this Review helpful to you?   Yes 5 No 1   
5 of 5 stars
Mar 14, 2010
by Guest19954
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
As a satisfied (former NCC) now First Niagara customer, I hope you don't let one rude telephone service center employee make you run to another bank. I know that the 800# is there to provide 'Customer Service', but I NEVER call ANY 800# when there i... (More)
Was this Review helpful to you?   Yes 8 No 5   
1 of 5 stars
Mar 4, 2010
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
Our company financed a piece of office equipment with First Niagara Bank. For four years, we made our payments on time, every month. At the end of the term, we had a balloon payment due. Despite our explaining officials at the bank that our economic... (More)
Was this Review helpful to you?   Yes 17 No 2   
1 of 5 stars
Nov 15, 2009
by Guest39944
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
The problems at First Niagara have not been resolved in the ensuing months since the conversion. There still is no customer service, the 800# is still clueless and the branches are still overwhelmed and unable to help. A trend toward improvement sho... (More)
Was this Review helpful to you?   Yes 18 No 0   
1 of 5 stars
Sep 23, 2009
by Guest84792
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
The switch from National City to First Niagara had problems from the start. Almost a month later I still can't pay my bills properly online. Online access to my business accounts just vanished after two days. I received NSF notices because they n... (More)
Was this Review helpful to you?   Yes 19 No 4   
1 of 5 stars
Sep 19, 2009
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
I miss National City. The 800 # for "last Niagara" is a joke. Busy signals, no answered calls,and a prolonged menu, just to get to the automated phone service. I did get through successfully twice, but on my third call, it insisted my pin # was not... (More)
Was this Review helpful to you?   Yes 18 No 4   
1 of 5 stars
Sep 10, 2009
by Guest49844
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
I cannot believe this institution can legally be called a bank. The conversion from National City to First Niagara has been a chaotic nightmare. This bank obviously underestimated the effort and staff required to make this work, and has shown how NO... (More)
Was this Review helpful to you?   Yes 23 No 3   
5 of 5 stars
Jul 10, 2007
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
Notably good service experience
oustanding service and product offering-beats the big name banks time and again
Was this Review helpful to you?   Yes 18 No 34   
5 of 5 stars
Nov 29, 2005
business
First Niagara Risk Management 726 Exchange St, Ste 900,
Buffalo, NY 14210
USA
Notably good service experience
Was this Review helpful to you?   Yes 26 No 38   

Blogs

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Jul 25, 2012
03:09:35.0
I am so discouraged with First Niagara. Applied for a simple secured credit card in May.Financial officer somehow didn"t open right ac ... (More)
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