Friendliest and most helpful staff, as well as a huge variety of high quality merchandise! They're always more than happy to help you from the minute you walk in! My husband and I ordered a plush mattress pad/cover for our Cal. King bed, that had to be delivered to our house (we live out of town) but the wrong one was sent. When we took it in to the store the very nice sales lady that helped us with the exchange made the process go so smooth. We received the right one in record time, and have been sleeping on the most comfortable bed we've ever slept on! We feel the quality of this cover will last a long time! We always find fun things that are very useful! It's our favorite store to visit while in town! They definitely go Bed, Bath and Way Beyond!