House of Wesley

Jan 28, 2009 by JJ from Wixom, MI

can not count on them and does not have good customer service
they missed half of my order and proceeded to tell me that it would take a month (or more) for me to get the missing... (More) they missed half of my order and proceeded to tell me that it would take a month (or more) for me to get the missing items. they offered no apology, no attempt to put an in house rush to process, or express delivery. they told me it was "their policy and there is nothing they can do". I told them they would lose my business and my recommendation to others and their comment was, "we always hate to loose a customer". My response to them was that they should offer something to their customers to rectify their mistake!! Still nothing was done...  (Hide)

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