Vision: St. Luke's Hospital & Health Network will forever change the perception that health care is difficult to access by making it EASY for patients, physicians and staff to use our services. St. Luke's Hospital & Health Network will perform in the top decile for each diagnosis in national pay for performance programs. Mission: The mission of St. Luke's Hospital & Health Network is to provide compassionate, excellent quality and cost effective health care to residents of the communities we serve regardless of their ability to pay. This mission will be accomplished by: - Making the patient our highest priority - Promoting health and continuously improving care provided to heal the sick and injured - Coordinating and integrating services into a seamless system of care - Improving the level of service provided throughout the St. Luke's Hospital & Health Network - Ensuring all health care services are relevant to the needs of the community - Striving to maximize the satisfaction of our employees, patients, medical staff and volunteers - Training allied health professionals, nursing and medical students and residents in a variety of specialties and to attract them to practice within the Network's service area. Our Values: St. Luke's Hospital & Health Network is guided by the following values: P-C-R-A-F-T Pride We take pride in our accomplishments and in our organization. Caring We show consideration for others and their feelings. We treat others as we want to be treated. Respect We recognize the value, diversity and importance of each other, those we serve and the organization. Accountability We are responsible to make decisions and solve problems in a timely and effective manner. Flexibility We adapt to the changing needs and expectations of those we serve. Teamwork We work together to improve quality. Our Strategic Focus: People and Relationships - Physicians, Employees and Volunteers -- our most important assets - We will be the "employer of choice" Simplicity - Continue to simplify management structure - Promote efficiency and effectiveness Integrity - Transparent, accountable management - Ongoing adherence to our Management Philosophy Quality - Focus on clinical process improvements using national benchmarks and appropriately share the outcomes of our ongoing focus on quality - Perform in the top decile in national pay-for-performance programs Cost - Perform in the top decile in Thomson criteria for cost-effective management - Continue to be region's low-cost tertiary hospital.