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Jul 10, 2012
Jul 10, 2012
Swan's Automotive20664 Carmen Loop, Ste 5-6, Bend, OR97702 USA
Very slow to do the work and didn't finish the job the first two times. I took my truck there to have the transmission, drive line and yoke replaced. They gave it to me with the transmission leaking. I took it back. They gave it to me with the same... (More) Very slow to do the work and didn't finish the job the first two times. I took my truck there to have the transmission, drive line and yoke replaced. They gave it to me with the transmission leaking. I took it back. They gave it to me with the same leak, same spot. I took it back. Entire ordeal took 3 weeks all the time without a truck and all the time I had to call and ask for updates. Fast forward to winter and I go to put the truck into 4 wheel drive. Nothing. It won't shift, then it gets stuck and won't do anything so I tow it to them. They admit to not bothering to test that the 4 wheel drive was working when they gave it to me, so they cleaned and readjusted the linkage to the transfer case (which they should have done the first time) and proceeded to charge me for it. Again, the truck sat for three days without a phone call to let me know what was going on. Finally on the third day they told me the truck was done but was blocked in by another vehicle. Unreal! Won't be returning. (Hide)
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