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In driving my granddaughter to school one A.M.;I discovered that my right rear turn signal bulb was burned out. I dropped her off and immediately went to my Benbrook Auto Zone. The young man took my car info. and found that he was out of the bulb I... (More) In driving my granddaughter to school one A.M.;I discovered that my right rear turn signal bulb was burned out. I dropped her off and immediately went to my Benbrook Auto Zone. The young man took my car info. and found that he was out of the bulb I needed. He offered that if I found the bulb across the street at Wal Mart he would install it for me. I proceeded to the O'Rielly Auto Parts and they had the bulb. I informed the person at this place that Auto Zone had offered to install the bulb for me--all he wanted to do was talk about the weather!! He did this twice when I mentioned what Auto Zone would do for me!! I purchased the bulb and proceeded to Auto Zone where they took the bulb and immediately installed the bulb!!! NOT EVEN THEIR PRODUCT OR SALE!!! This was truly perfect customer service in action!!! I pledged NEVER to darken the door of O'Reileys again!!! I'll tell all of my children and their children NEVER to buy anything from that heinous place!!! LOVE MY AUTO ZONE!!!! (Hide)
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