hello

This is more of a complaint than a review. Today, Sept. 15th, my wife came in to cash her paycheck. She works for a small law firm in Bellevue and usually has direct deposit, unfortunately it was not called in on time this week so she was forced to cash a physical check. The young male teller berated my wife for not having direct deposit, asked her if she was a paralegal and when my wife said "No I am an attorney" he said "Why don't you look like one?". He then went on to say aloud to other people, as my wife could hear him as she was leaving, that it sucks to be her because there wasn't enough money in their account to cash my wifes check. This completely embarrassed her. Who trains your tellers? Is this considered appropriate customer assistance? This young man was lucky I was not with her, I would have had him standing in front of his boss explaining his behavior. Needless to say, I will never bank at Key and will pass this experience on to my co-workers, family and and friends.