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Cracker Barrel Old Country Store2112 Harper Rd, Beckley, WV25801 USA
My mom has loved Cracker Barrel for years. For the past 10 years our entire family gatherings have been spent at CB. Now my mom is older. She walks with a cane and is very Poor service to an elderly feeble loyal customer! My mom now walks with a ca... (More) My mom has loved Cracker Barrel for years. For the past 10 years our entire family gatherings have been spent at CB. Now my mom is older. She walks with a cane and is very Poor service to an elderly feeble loyal customer! My mom now walks with a cane and is very feeble. It is difficult for her to talk at all. Yet the staff at Cracker Barrel continues to try to seat my mom at tables a long distance away. Some of the staff have been very rude to my mom when we requested a closer seat. I have requested closer seats when I had my mom and her elderly friend with me. Both were using canes. Common sense tells you not to take elderly feeble people to the last seat in the restaurant. The server walked past empty tables taking us to a back table. WHY? Asking for closer seats should not cause rude service. This has happened repeatedly. We will not be going to a Cracker Barrel anywhere. (Hide)
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