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Jun 24, 2013
Jun 24, 2013
Badgerland Bedding & Furniture709 N Spring St, Beaver Dam, WI53916 USA
The customer service is horrible. Bought a new mattress, took it home, and day one had issues with it. The next day went to the store and was told that "comfort" wasn't covered under the manufacturers warranty and that it was my fault that I didn't... (More) The customer service is horrible. Bought a new mattress, took it home, and day one had issues with it. The next day went to the store and was told that "comfort" wasn't covered under the manufacturers warranty and that it was my fault that I didn't like the mattress and to just "like it" We didn't want a return, just an exchange, and they wouldn't even do that. Every time we called they gave us the run around, so we decided to stop by, and were told that there was nothing they could do. Eventually (AFTER A MONTH OF SLEEPING ON A BAD BED) we just got tired of the place, and simply told them that they had a certain amount of time and we wanted an answer by then. Their response was that they would give us the floor model with no discounts after buying a new mattress for over $2,000 !?! We said no, we paid for a new one and that's what we want. So eventually I had to PAY $125 for delivery and when they got there they made us haul the mattress and package the new one while they complained.. (Hide)
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Badgerland Bedding & Furniture is located next to Rechek's Food Pride. Proudly offering American and Wisconsin made products.
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