I wasted countless hours with Southbay Kitchens. First it took waaaay longer than promised to get cabinets. Then there were error whereby some of the wrong cabinets were ordered, some were damaged, etc, so had to wait another couple weeks for the rest of cabinets. Installation was another joke. When installing the self close draw rails, they did it by trial and error - making swiss cheese of the rear panel it connected to resulting in the rails coming loose to the point that I had to re-install the original stock rails so the drawer would fall down. The counters were another nightmare. After dealing with the owner's constant lies and lack of customer support, I had to resort to small claims court in order to get some satisfaction. If you're smart (and I assume you are, since you are looking at reviews before ordering) you'll get your kitchen cabinets from a reputable company.

Kitchen was flawless and seamless super fast turn around on everything. My kitchen looks great

I had nothing but trouble with them. Do yourself a favor and look elsewhere!

If you are in need of any cabinetry or countertops this is the place to go. Harry, Jason and Angela are all extremely knowledgeable and helpful. They make sure you are informed of your options and do whatever they can to help you save money. All three of them went out of their way to fulfill my order faster than I could have imagined. Bottom line this is the place to go if you want high quality for a fair price while dealing with pleasant & helpful people.

I've bought from them twice. Both times I dealt with the owner who was attentive, knowledgeable, honorable. The work was great and at reasonable pricing. I will do business with them again should the need arise.

I have been trying for almost two years to get them to honor their guarantee and repair the damaged cabinets, doors, draws, pull-outs, counters without success. The worst customer service ever. I am still trying to get a refund for cabinets that I paid for that were never delivered. Do yourself a favor and go elsewhere.

A bunch of liars. Tell you they'll take care of you and then you wait and wait. I am still waiting for them to fix problems. No integrity - do yourself a favor, don't buy from them.