UPS Customer Center
7220 Tower Rd, Battle Creek, MI 49014
888-742-5877
PHOTOS AND VIDEOS
REVIEWS Write a Review
My package has been at this center in Battle Creek since 2am 3/17 and still isn't set for delivery. Called customer service 800# and they are no help just excuses and rude. Sure cant be the weather so why is it sitting 5 days and not moving? Only reason I selected 1 star is because you cant put a negative in there.
Very frustrated that no one can give me a window of time for delivery. With today's technology this should NOT be an issue!
Phone system a joke, says high call volume and hangs up on you! Ridiculous customer service. Got into argument with driver because they wouldn't go down my freshly plowed driveway and they said I had to pick up at Distribution Center; OK whatever. 3 days now they continue to place on truck and say "conditions beyond drivers control" I drive a little ford car; seriously. I've had semi trucks down here 3 times this week already. lazy people with terrible customer service and bad attitudes.
03/25/13
Agree...No telephone number for them. Their driver is behind on their own projected delivery time. I'm taking time off of work and cannot stay indefinitely to wait for them. I have no way of contacting the service center to actually check on the status.
08/13/11
This customer center is the worst. There is no published way to phone the supposed customer center find out their hours of operation . All of the info concerns tracking numbers etc.. If one doesn't have this information THEY ARE USELESS1111 i CANNOT SELECT AHE APPROPRIATE RATING OF ZERO SO I PICKED ONE!!!!!
- General Info
- Visit UPS Customer Center in BATTLE CREEK, a self-service location to drop off pre-packaged pre-labeled shipments, create a new shipment using a self-service kiosk, print mobile shipping labels, and utilize Hold for Pick Up services. Usually located on-site at UPS distribution or operation facilities.
- Extra Phones
TollFree: 800-742-5877
- Hours
- Regular Hours
Mon - Fri: - Categories
- Mail & Shipping Services, Shipping Services
- Payment Options
- AKA
Ups Customer Ctr
- Other Links
https://locations.ups.com/mi/battlecreek/customer-center-006725.html
https://locations.ups.com/us/en/mi/battlecreek/customer-center-006725.html