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Jul 22, 2011
Jul 22, 2011
Nichols DRY Cleaning Co4219 Cleveland Massillon Rd, Norton, OH44203 USA
Despicable customer service and record keeping. They had no record of my clothes and kept insisting I had not dropped them off. After an hour of messing, they let me look in the back where I found them under a different name, no similar letters. The... (More) Despicable customer service and record keeping. They had no record of my clothes and kept insisting I had not dropped them off. After an hour of messing, they let me look in the back where I found them under a different name, no similar letters. They still charged full price and did not even apologize. That is what 30 years of loyal patronage earned. This was not the first time they lost my items either. (Hide)
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