Computer repair, Networking services, Virus Removal, Computer software and hardware upgrades, Data migration, Emergency response in Baltimore,MD! 2043 E Joppa Rd, Parkville, MD 21234
http://www.computertechsupportmd.co... Email this business
(410) 371-5999
Have a computer tech support need? We deliver good service right to your door! FREE computer Pick-up/Drop-off FREE Customer Appreciation Gift Prompt, Fast & Reliable Service Computer / Laptop Repairs Corporate Maintenance Plans Virus Removal M...read more
Have a computer tech support need? We deliver good service right to your door! FREE computer Pick-up/Drop-off FREE Customer Appreciation Gift Prompt, Fast & Reliable Service Computer / Laptop Repairs Corporate Maintenance Plans Virus Removal Mal ware / Pop-Ups Removal Software Installation Computer & Hard/Software Sales Computer Upgrades Intuits? Quick books Over 15 Years of IT Experience System Performance Tune Ups Internet & Email Connectivity Wireless Networking Emergency System Recovery FREE PC Wiped own / Blowout Service (Offsite) Repairs at Your Location (O
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Have a computer tech support need? We deliver good service right to your door! FREE computer Pick-up/Drop-off FREE Customer Appreciation Gift Prompt, Fast & Reliable Service Computer / Laptop Repairs Corporate Maintenance Plans Virus Removal Mal ware / Pop-Ups Removal Software Installation Computer & Hard/Software Sales Computer Upgrades Intuits? Quick books Over 15 Years of IT Experience System Performance Tune Ups Internet & Email Connectivity Wireless Networking Emergency System Recovery FREE PC Wiped own / Blowout Service (Offsite) Repairs at Your Location (Onsite) or Offsite Network Administration & Support Computer Network Design, Install, & Troubleshooting Microsoft Windows ( All Versions ) (Server 2011, 2008, 2003, Windows 7, XP, 2000, 98) Spy ware & Aware Removal LAN, WAN & PC Repairs Hardware Installs, Upgrades, & Repairs Computer Server & Workstation Services Microsoft Office (Word, Excel, Outlook) Certified Computer Professionals Notebook & Laptop Computer Repair Cat5e/6 Network Cabling Wireless/Wired Network Security Disaster Recovery & Data Backups Brand Computers: Dell, Compact, Gateway, HP, Emachines, Acer, Sony, Toshiba, Velocity Micro, ASUS, Everex, Lenovo / IBM, Clones, and more. Advanced Computer Tech Support was established in 2000, in response to businesses occasional need to have a full range of computer systems support options at their disposal. Our five goals: Listen to our customers? concerns, and provide friendly and courteous service. Provide accurate, reliable, and effective solutions for Pc & Network issues. Provide experienced computer support persons to resolve any repair issue. Provide onsite support services on a convenient, preventative, and as-needed basis. Satisfy each customer's computing needs correctly and cost effectively every time. These goals were implemented to allow businesses the ability to have properly maintained and supported computer systems, thereby avoiding high overhead costs (i.e. salary expense, health/medical benefit contributions, leave time expense, unemployment tax, work mans' comp. insurance, etc.) from staffing full-time IT persons. Having met these goals, we have been very well received by our customers. As a result, we expanded our services to provide quality computer support services to both residential and home-based businesses too. Due to numerous referrals from our many happy clients, our computer support service continues to thrive and grow in great demand. Testimonials This thank you is long overdue. A few months ago I was given a computer that was to be trashed. The computer was just over a year old but was swimming in viruses. I found you in the phone book and decided to take a chance. With same day pick-up and 24 hour turn around I was very pleased. The icing on the cake is that I now have a computer that almost new at only a fraction of the price. I will tell all my friends to call (Computer )Tech Support for all their computer problems. God Bless, Atria M. - Baltimore, MD ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ The Computer Technician was both very thorough and very customer oriented. Carolyn S. - Towson, MD ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ We are greatly satisfied and pleased with the service and respect performed. Will recommend you and use your company again. Philomena A. - Baltimore, MD ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ My overall experience was excellent!! The Technician was very professional and helpful. The computer has not blown up since the work was done. :) Thomas C. - Rockville, MD
Computer Service & Repair, Network Support, Software Support
Additional Information
On Site Service With Free Pickup and A Flat Hourly Labor Rate. Visit our website and then call. http://www.advancedcomputertechsupport.com The Technician was very friendly, courteous, and very unders...
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On Site Service With Free Pickup and A Flat Hourly Labor Rate. Visit our website and then call. http://www.advancedcomputertechsupport.com The Technician was very friendly, courteous, and very understanding. I explained my situation and was informed the Tech would be out that same day at 11:00am. I wasn't expecting such a quick response, but at 11:00am he was here! I received a repair estimate and the computer was repaired that same day. Also, he informed me of some changes that would help my computer run better. The changes he made have changed my computer and it runs beautifully now. I am, and have recommended Computer Tech Support to many of my family and friends having computer problems. Their Computer Technicians are fine, friendly, and knowledgeable people who take their time to work with the customer. The explain everything being done in understandable terms and do not rush just to get through a job. That means alot to me. I feel important, not just a customer. Charlene G. - Middle River, MD At Advanced Computer Tech Support, we know that our customers want quality work, affordable prices, and a pleasurable experience. They want a wide range of services and Advanced Computer Techs who are knowledgable about all aspects of their computer systems.Less
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May 17, 2013
by anonymous
4
May 17, 2013
business
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
I needed tech support for my pc and called ACT pretty much blind They had a problem getting here for the initial appointment which gave me pause but they showed up on-time for the rescheduled appointment and did a great job cleaning and tuning up m... (More) I needed tech support for my pc and called ACT pretty much blind They had a problem getting here for the initial appointment which gave me pause but they showed up on-time for the rescheduled appointment and did a great job cleaning and tuning up my system. In my professional life I had a great deal of experience with tech support service and I'd have to rate this team among the best. They were professional and pleasant and gave me good hardware/software/maintenance advice. My issues were resolved and the system's in great shape. I feel like this is a tech support shop I can rely on. . (Hide)
Was this Review helpful to you? 101 of 1 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
This is the first review that I have ever written for any service. The outstanding service that Alan and Nicole provided today compelled me to write this commendation. My request was unusual: Following my brother's passing, I asked them to help me... (More) This is the first review that I have ever written for any service. The outstanding service that Alan and Nicole provided today compelled me to write this commendation. My request was unusual: Following my brother's passing, I asked them to help me to process for donation his two computers, along with their components and accessory devices, as well as many odd cables and old components. They understood that my purpose was to provide working setups and useful components to wheelchair-bound---and often homebound---individuals, so that they will have better means to connect with potential work, friends, and family. The result far exceeded my expectations, as Alan and Nicole organized perfectly donatable groupings of hardware, components, and accessories. As a longtime Mac user, I was completely dependent on their expert help to accomplish this Windows OS task. As a techie myself, I truly appreciate the respectful way that they described what they were doing, keeping me fully informed. (Hide)
Was this Review helpful to you? 303 of 3 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
Allen and Angela were great. This is the first time we used Advance. They are very professional and prompt. After hours and hours of trying to get my new printer to print a DOS program they brought in a printer that was compatiable, set it up and... (More) Allen and Angela were great. This is the first time we used Advance. They are very professional and prompt. After hours and hours of trying to get my new printer to print a DOS program they brought in a printer that was compatiable, set it up and had me printing within an hour. Thanks for your help. . (Hide)
Was this Review helpful to you? 404 of 4 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
Advanced Computer Tech Support is the best computer repair company I've ever used. They responded to my message five minutes after i called and they came an hour later. My desktop had 211 viruses and it wouldn't even turn on. They completly revamped... (More) Advanced Computer Tech Support is the best computer repair company I've ever used. They responded to my message five minutes after i called and they came an hour later. My desktop had 211 viruses and it wouldn't even turn on. They completly revamped my computer and fixed it in no time and it ran just as smooth as when i first bought it. I would highly reccommend this company to anyone who wants their computer fixed efficently, quickly and at a very reasonable price. Top of the line service. (Hide)
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
Our old pcs needed replacement. Since we used ACTS in the past, we asked them for a recommendation. We put our confidence in their knowledge and expertise and their ability to find the right pcs for our needs. Within one week of our call, Allan a... (More) Our old pcs needed replacement. Since we used ACTS in the past, we asked them for a recommendation. We put our confidence in their knowledge and expertise and their ability to find the right pcs for our needs. Within one week of our call, Allan and Angela came to our home with two new pcs, installed them, transferred files, setup our internet connection, antivirus software, microsoft office, etc. They took time to explain the new software features and did not leave until we were totally comfortable with our new pcs. Allan and Angela worked at our level which made the transition to the new pcs less intimidating and stressful. After several weeks with our new pcs, everything is working perfectly, thanks to the professional help we received from ACTS. We recommend ACTS without reservation and will undoubtedly use them in the future. (Hide)
Was this Review helpful to you? 606 of 6 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
Very knowledgeable, extremely proffesional, courteous and fast service. I recommend Advanced Computer Tech Support to anyone in need of computer repair or network issues.
Was this Review helpful to you? 808 of 8 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
I was unsuccessful with getting rid of a very bad virus on my laptop even after attempts by several people claiming to have IT knowledge so I was so relieved and happy when Advanced Computer Tech Support was able to resolve my problem. I am so grate... (More) I was unsuccessful with getting rid of a very bad virus on my laptop even after attempts by several people claiming to have IT knowledge so I was so relieved and happy when Advanced Computer Tech Support was able to resolve my problem. I am so grateful for the friendly, courteous and professional service I received. Thank you! Thank you! Thank you! ApatriceL (Hide)
Was this Review helpful to you? 414 of 5 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
Allan and Angela were prompt and efficient. They explained our issues and then quickly resolved them. We were up and running within 2 hours. We also sent a terminal with them that had never worked right out of the box (but we let sit for 2 years). T... (More) Allan and Angela were prompt and efficient. They explained our issues and then quickly resolved them. We were up and running within 2 hours. We also sent a terminal with them that had never worked right out of the box (but we let sit for 2 years). They diagnosed the problem from their shop and returned the next day in working condition. Thank you both for helping us out! Chrisitne Clean Air Heating & Air Conditioning Co. (Hide)
Was this Review helpful to you? 707 of 7 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
Excellent repair experience! My $4000 custom gaming computer was comatose from the "System Tool 2011" virus. Alan completely removed all of its components and restored my computer to health. He also noticed that a fan was making noise and replaced i... (More) Excellent repair experience! My $4000 custom gaming computer was comatose from the "System Tool 2011" virus. Alan completely removed all of its components and restored my computer to health. He also noticed that a fan was making noise and replaced it. That this company cares and pays attention to detail were obvious. I would recommend Advanced Computer Tech Support without hesitation. (Hide)
Was this Review helpful to you? 606 of 6 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
Excellent service. Pickup of my computer from my home was prompt, same for return. Tech set up and explained fully repairs etc. Both individuals were courteous and friendly and computer works better now then when it was new!!!!
Was this Review helpful to you? 606 of 6 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
Excellent service. They took great care of my server and restored all of my data. Computer works great now. Thank you. Use these guys. They will take good care of you and keep you informed.
Was this Review helpful to you? 515 of 6 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
Competent, knowledgeable, professional, and personable! Alan and Angela were so responsive to my Dell dilemma. Dell Support did nothing in four tries to resolve a rapid clicking noise on start-up; the last try created yet another problem. Within a w... (More) Competent, knowledgeable, professional, and personable! Alan and Angela were so responsive to my Dell dilemma. Dell Support did nothing in four tries to resolve a rapid clicking noise on start-up; the last try created yet another problem. Within a week, Alan had the parts, which were covered by warranty, and returned the laptop in perfect condition. This Company cares about people and really knows computers. Having them pick up and return the computer to my home was such a great service. Thank you for caring! Judy (Hide)
Was this Review helpful to you? 808 of 8 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
Great service. Quick pickup, repair expedited and computer returned in a week. That included waiting for a part from Dell. People pleasant and courteous. Second time the business has been used by me. Chosen the first time because of the BBB in their... (More) Great service. Quick pickup, repair expedited and computer returned in a week. That included waiting for a part from Dell. People pleasant and courteous. Second time the business has been used by me. Chosen the first time because of the BBB in their ad. Would not hesitate to call them again. Much better than dealing with the computer company despite having a service contract. (Hide)
Was this Review helpful to you? 707 of 7 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
The computer went dead & I suspected a power problem on my Compaq Presario. I called and Advanced picked up the computer the next day. The PC passed 7 tests & failed the 8th. They called after putting in a new power supply & they remembered to put i... (More) The computer went dead & I suspected a power problem on my Compaq Presario. I called and Advanced picked up the computer the next day. The PC passed 7 tests & failed the 8th. They called after putting in a new power supply & they remembered to put in a battery on the CPU Board. Their work was right on target...very professional and very friendly. They spent some additional time explaining some future system improvements that I should make and brought the computer back on the next business day.After some horrible experiences with the GEEK SQUAD (which resulted in their replacement of my Notebook at their expense), I will call ADAVANCED the next time there is a problem.Patrick Rossello (Hide)
Was this Review helpful to you? 707 of 7 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
I am so glad we called you. All my lost files were recovered, plus you got my computer back to working again. I will definitely do backups from now on.Thank you so very much!
Was this Review helpful to you? 707 of 7 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
Excellent Service!! I give them 5 stars.My Laptop quit working after the last rain storm. I called for comparitive rates and read BBB reviews for 3 other repair shops, including the retail store, before choosing them. The person who scheduled my ser... (More) Excellent Service!! I give them 5 stars.My Laptop quit working after the last rain storm. I called for comparitive rates and read BBB reviews for 3 other repair shops, including the retail store, before choosing them. The person who scheduled my service appointment was very nice. A well dress woman arrived that afternoon to pick up my laptop. She was both punctual, articulate, and polite. The pickup was FREE ( I liked that) and they didn't require payment until after the work was completed. (another bonus) She promised it would be fixed in 3 days. By the next morning I received a call saying it was fixed!! I've been testing it out, and sofar everything looks and runs great!It didn't cost much and I feel it was alot cheaper than buying a new laptop.I'm VERY satisfied, and would definitely use them again should the need arrise. (Hide)
Was this Review helpful to you? 11011 of 11 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
Simply put, Advanced Computer was great! My Dell Laptop was locking up and freezing inexplicably, but functioned in safe mode. I ran every utility I had, checked for viruses, etc., but nothing I did could solve the problem. I called Dell under my se... (More) Simply put, Advanced Computer was great! My Dell Laptop was locking up and freezing inexplicably, but functioned in safe mode. I ran every utility I had, checked for viruses, etc., but nothing I did could solve the problem. I called Dell under my service contract and they only proposed reinstalling Windows - at the loss of all the data and programs already installed. That would have taken a week of my time to do, and would not have fixed what was wrong to begin with. Advanced Computer came to my house, picked up my computer, diagnosed the problem, kept all my data and programs intact, and delivered my system back - sitting down with me to set up the boot process to eliminate the source of the problem. Their fee was well worth it, especially compared to the value of my time, or the price I paid another time to rebuild my system. They were customer friendly, explained things clearly, and best of all, fixed the problem affordably - note: they FIXED the problem! Highly recommended! (Hide)
Was this Review helpful to you? 11411 of 15 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
I WAS VERY PLEASED WITH THE SERVICE I RECEIVED AT MY HOME. ALLEN AND NICOLE WAS VERY PROFESSIONAL ,COURTEOUS AND FRIENDLY. IT TOOK THEM ONE HOUR TO GET MY COMPUTER WORKING.I HAVE HAD A NEW COMPUTER FOR FOUR MONTHS AND I HAVEN'T BEEN ABLE TO USE IT,... (More) I WAS VERY PLEASED WITH THE SERVICE I RECEIVED AT MY HOME. ALLEN AND NICOLE WAS VERY PROFESSIONAL ,COURTEOUS AND FRIENDLY. IT TOOK THEM ONE HOUR TO GET MY COMPUTER WORKING.I HAVE HAD A NEW COMPUTER FOR FOUR MONTHS AND I HAVEN'T BEEN ABLE TO USE IT, I'VE BEEN CALLING DELL FOR FOUR MONTHS. THEY HAVE NOT BEEN HELPFUL AT ALL. I'VE SPENT HOURS ON THE PHONE WITH DELL AND IT'S BEEN VERY FRUSTRATING.WHEN YOUR STAFF FIX MY COMPUTER, IT WAS LIKE CHRISTMAS, I WAS HAPPY, AND ALL THE FRUSTRATION WAS GONE INSTANTLY. I SHOULD HAVE CALLED FOR YOUR SERVICES FOUR MONTHS AGO. THANK YOU , CJ (Hide)
Was this Review helpful to you? 12612 of 18 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
I work in a small law firm and when our technical capabilities are shut down, we have got to get things back up and running smoothly. The staff at ACTS is always accessible to us and they have helped our office get through technical disruptions wit... (More) I work in a small law firm and when our technical capabilities are shut down, we have got to get things back up and running smoothly. The staff at ACTS is always accessible to us and they have helped our office get through technical disruptions without missing a beat. I rate the company six stars! (Hide)
Was this Review helpful to you? 747 of 11 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
We were very pleased with the service and professional attitude of Alan and Nicole. Our computer is running better than ever. Price was very reasonable. T. Phipps
Was this Review helpful to you? 13413 of 17 found this review helpful
Advanced Computer Tech Support2043 E Joppa Rd, Parkville, MD21234 USA
I'm a technically challenged senior citizen using my computer for research and writing. A power surge destroyed my monitor and my hard drive. Terrified I would lose five years of work I didn't know how to back-up, I called Advanced Computer Tech Sup... (More) I'm a technically challenged senior citizen using my computer for research and writing. A power surge destroyed my monitor and my hard drive. Terrified I would lose five years of work I didn't know how to back-up, I called Advanced Computer Tech Support. Alan and Nicole came out to my office, made a preliminary assessment and gave me four options to choose from. I replied saving my work was my first priority, saving money was secondary. They promised to have me back on line by nightfall, and when they returned to my office later that afternoon, they brought with them everything needed to replace my ruined Dell monitor and the harddrive in my console. While Alan worked his magic, Nicole questioned me to make sure I understood and that all the familiar things I relied on to do my work would be on the computer. They had me back on-line well before midnight at a fraction of the cost I expected to pay. They have earned my trust and respect, and I recommend them wholeheartedly. (Hide)
Was this Review helpful to you? 535 of 8 found this review helpful
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Have a computer tech support need? We deliver good service right to your door! FREE computer Pick-up/Drop-off FREE Customer Appreciation Gift Prompt, Fast & Reliable Service Computer / Laptop Repairs Corporate Maintenance Plans Virus Removal Mal ware / Pop-Ups Removal Software Installation Computer & Hard/Software Sales Computer Upgrades Intuits? Quick books Over 15 Years of IT Experience System Performance Tune Ups Internet & Email Connectivity Wireless Networking Emergency System Recovery FREE PC Wiped own / Blowout Service (Offsite) Repairs at Your Location (Onsite) or Offsite Network Administration & Support Computer Network Design, Install, & Troubleshooting Microsoft Windows ( All Versions ) (Server 2011, 2008, 2003, Windows 7, XP, 2000, 98) Spy ware & Aware Removal LAN, WAN & PC Repairs Hardware Installs, Upgrades, & Repairs Computer Server & Workstation Services Microsoft Office (Word, Excel, Outlook) Certified Computer Professionals Notebook & Laptop Computer Repair Cat5e/6 Network Cabling Wireless/Wired Network Security Disaster Recovery & Data Backups Brand Computers: Dell, Compact, Gateway, HP, Emachines, Acer, Sony, Toshiba, Velocity Micro, ASUS, Everex, Lenovo / IBM, Clones, and more. Advanced Computer Tech Support was established in 2000, in response to businesses occasional need to have a full range of computer systems support options at their disposal. Our five goals: Listen to our customers? concerns, and provide friendly and courteous service. Provide accurate, reliable, and effective solutions for Pc & Network issues. Provide experienced computer support persons to resolve any repair issue. Provide onsite support services on a convenient, preventative, and as-needed basis. Satisfy each customer's computing needs correctly and cost effectively every time. These goals were implemented to allow businesses the ability to have properly maintained and supported computer systems, thereby avoiding high overhead costs (i.e. salary expense, health/medical benefit contributions, leave time expense, unemployment tax, work mans' comp. insurance, etc.) from staffing full-time IT persons. Having met these goals, we have been very well received by our customers. As a result, we expanded our services to provide quality computer support services to both residential and home-based businesses too. Due to numerous referrals from our many happy clients, our computer support service continues to thrive and grow in great demand. Testimonials This thank you is long overdue. A few months ago I was given a computer that was to be trashed. The computer was just over a year old but was swimming in viruses. I found you in the phone book and decided to take a chance. With same day pick-up and 24 hour turn around I was very pleased. The icing on the cake is that I now have a computer that almost new at only a fraction of the price. I will tell all my friends to call (Computer )Tech Support for all their computer problems. God Bless, Atria M. - Baltimore, MD ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ The Computer Technician was both very thorough and very customer oriented. Carolyn S. - Towson, MD ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ We are greatly satisfied and pleased with the service and respect performed. Will recommend you and use your company again. Philomena A. - Baltimore, MD ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ My overall experience was excellent!! The Technician was very professional and helpful. The computer has not blown up since the work was done. :) Thomas C. - Rockville, MD
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