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Advanced Computer Tech Support

5 of 5 stars 38 Reviews

Computer repair, Networking services, Virus Removal, Computer software and hardware upgrades, Data migration, Emergency response in Baltimore,MD!
2043 E Joppa Rd, Parkville, MD 21234
http://www.computertechsupportmd.co...
Email this business
(410) 371-5999
 
Have a computer tech support need? We deliver good service right to your door! Free computer Pick-up/Drop-off Free Customer Appreciation Gift Prompt, Fast & Reliable Service Computer / Laptop Repairs Corporate Maintenance Plans Virus Removal M...read more
Have a computer tech support need? We deliver good service right to your door! Free computer Pick-up/Drop-off Free Customer Appreciation Gift Prompt, Fast & Reliable Service Computer / Laptop Repairs Corporate Maintenance Plans Virus Removal Mal ware / Pop-Ups Removal Software Installation Computer & Hard/Software Sales Computer Upgrades Intuits? Quick books Over 15 Years of IT Experience System Performance Tune Ups Internet & Email Connectivity Wireless Networking Emergency System Recovery Free PC Wiped own / Blowout Service (Offsite) Repairs at Your Location (Onsite) or Offsite Network Administration & Support Computer Network Design, Install, & Troubleshooting Microsoft Windows ( All Versions ) (Server 2011, 2008, 2003, Windows 7, XP, 2000, 98) Spy ware & Aware Removal LAN, WAN & PC Repairs Hardware Installs, Upgrades, & Repairs Computer Server & Workstation Services Microsoft Office (Word, Excel, Outlook) Certified Computer Professionals Notebook & Laptop Computer Repair Cat5e/6 Network Cabling Wireless/Wired Network Security Disaster Recovery & Data Backups Brand Computers: Dell, Compact, Gateway, HP, Emachines, Acer, Sony, Toshiba, Velocity Micro, ASUS, Everex, Lenovo / IBM, Clones, and more. Advanced Computer Tech Support was established in 2000, in response to businesses occasional need to have a full range of computer systems support options at their disposal. Our five goals: Listen to our customers? concerns, and provide friendly and courteous service. Provide accurate, reliable, and effective solutions for Pc & Network issues. Provide experienced computer support persons to resolve any repair issue. Provide onsite support services on a convenient, preventative, and as-needed basis. Satisfy each customer's computing needs correctly and cost effectively every time. These goals were implemented to allow businesses the ability to have properly maintained and supported computer systems, thereby avoiding high overhead costs (i.e. salary expense, health/medical benefit contributions, leave time expense, unemployment tax, work mans' comp. insurance, etc.) from staffing full-time IT persons. Having met these goals, we have been very well received by our customers. As a result, we expanded our services to provide quality computer support services to both residential and home-based businesses too. Due to numerous referrals from our many happy clients, our computer support service continues to thrive and grow in great demand. Testimonials This thank you is long overdue. A few months ago I was given a computer that was to be trashed. The computer was just over a year old but was swimming in viruses. I found you in the phone book and decided to take a chance. With same day pick-up and 24 hour turn around I was very pleased. The icing on the cake is that I now have a computer that almost new at only a fraction of the price. I will tell all my friends to call (Computer )Tech Support for all their computer problems. God Bless, Atria M. - Baltimore, MD The Computer Technician was both very thorough and very customer oriented. Carolyn S. - Towson, MD We are greatly satisfied and pleased with the service and respect performed. Will recommend you and use your company again. Philomena A. - Baltimore, MD My overall experience was excellent!! The Technician was very professional and helpful. The computer has not blown up since the work was done. :) Thomas C. - Rockville, MD
 
 

Business Details

Categories

(Edit)
Computer Disaster Recovery, Computer Networks, Computers & Equipment Repair & Maintenance, Information Technology Services, Network Solutions

Hours of Operation

(Edit)
  • Mon 09:00 AM-06:00 PM
  • Tue 09:00 AM-06:00 PM
  • Wed 09:00 AM-06:00 PM
  • Thu 09:00 AM-06:00 PM
  • Fri 09:00 AM-06:00 PM

Brands

(Edit)
  • Elbridge
  • Ellicott City
  • Fulton
  • Highland
  • Ilchester
  • More
  • Laurel
  • Savage & Scaggsville.
  • Some of the towns we serve in Howard County are Columbia
  • Less

Payment Options

(Edit)
  • American Express
  • Carte Blanche
  • Cash Only
  • Debit Cards
  • Diner's Club
  • More
  • Discover
  • MasterCard
  • Money Orders
  • VISA
  • Less

Certification & Affiliations

  • Better Business Bureau, Baltimore County Chamber of Commerce
  • The cities & towns we serve in Baltimore City & County are Arbutus, Baltimore, Baltimore Highlands, Baldwin, Bowleys Quarters, Canton Square, Carney, Catonsville, Cockeysville, Dundalk, Edge mere, Essex, Garrison, Halethorpe, Hampton, Kingsville, Lansdowne, Loch earn, Lutherville, Mays Chapel, Middle River, Milford Mill, Overlea, Owning Mills, Parkville, Perry Hall, Pikesville, Phoenix, Ranchleigh, Randallstown, Reisterstown, Rosedale, Rossville, Timonium, Tow son, White Marsh & Woodlawn.

Customers Served

  • Residential, Commercial, Industrial

Emergency Service

  • Emergency service available

Ownership

  • Minority Owned
  • Female Owned

Products & Services

(Edit)
  • 24/7/365 Support
  • Animation
  • Assembly & Installation
  • Banner Ads
  • Bridges
  • More
  • Business Services
  • Cables & Wires
  • Cabling & Wiring
  • Capacity Planning & Upgrade
  • CD & DVD Burners
  • CD-ROM Drives
  • Cleaning Services
  • Computer Cabling
  • Computer Forensics
  • Computer Furniture
  • Computer Hardware
  • Computer Networking
  • Computer Security
  • Computer Software
  • Computers
  • Consultations
  • Content Management
  • Corporate Accounts
  • Corporate Rates
  • CPUs
  • Custom Computer Building
  • Custom Software Development
  • Custom Software Solutions
  • Data Backup
  • Data Centers
  • Data Networks
  • Data Recovery
  • Database Development
  • Database Integration
  • Database Management
  • Delivery Services
  • Design Services
  • Desktop Computers
  • Desktop Printers
  • Dial Up Internet Services
  • Disaster Recovery
  • Disk Drives
  • Domain Name Registration
  • DVD Drives
  • E-Commerce
  • Electronic Brochures & Catalogs
  • Email
  • Email Marketing
  • Engineering
  • Estimates
  • Ethernets
  • Exchanges
  • Extranets
  • Fax Machines
  • Firewalls
  • Free Estimates
  • Graphic Design
  • Graphics
  • Hard Drives
  • Hardware
  • Help Desk
  • Hosting
  • HTML
  • Hubs & Switches
  • Installation
  • International Services
  • Internet Consulting
  • Intranets
  • ISDN
  • IT Consulting
  • Keyboards
  • Laptops
  • Laser Printers
  • Local Area Networks
  • Mainframes
  • Maintenance
  • Maintenance & Repair
  • Maintenance & Service Contracts
  • Maintenance Kits
  • Marketing
  • Memory
  • Mice
  • Modems
  • Monitors
  • Motherboards
  • Moving & Relocation
  • Multimedia
  • Network Equipment
  • Network Management
  • Network Monitoring
  • Network Planning & Design
  • Network Security
  • Networking
  • OEM Parts
  • On-Site Services
  • Operating Systems
  • Parts & Supplies
  • Patch Panels
  • PDAs
  • Peripherals
  • Personal Home Pages
  • Pick-Up & Delivery Services
  • Pick-Up Services
  • Printers
  • Remote Access
  • Rental & Leasing
  • Repairs
  • Repeaters
  • Research
  • Routers
  • Sales
  • Same Day Service
  • Scanners
  • Search Engine Optimization
  • Search Engines
  • Secure Hosting
  • Secure Sites
  • Secure Socket Layer (SSL) Encryption
  • Server Colocation
  • Servers
  • Set-Up
  • Shopping Carts
  • Site Development
  • Software
  • Software Development
  • Software Installation
  • Sound Cards
  • Spyware Removal
  • Storage Area Networks
  • Storage Devices
  • Streaming Media Production
  • Switches
  • Systems Analysis & Design
  • Technical Support
  • Telecommunications Equipment
  • Testing
  • Training
  • Troubleshooting
  • Upgrades
  • Used Equipment
  • Used Hardware
  • Video Cards
  • Videotext Services
  • Virtual Private Networks
  • Virus Protection
  • Virus Removal
  • Voice Mail
  • Voice Over Internet Protocol Systems
  • Warranties & Guarantees
  • Web Servers
  • Web Site Design & Development
  • Web Site Hosting
  • Web Site Maintenance
  • Wide Area Networks
  • Wireless Networks
  • Wireless Routers
  • Wireless Systems
  • Wiring
  • Less

Specialties

(Edit)
  • Computer Service & Repair, Network Support, Software Support

Additional Information

  • On Site Service With Free Pickup and A Flat Hourly Labor Rate. Visit our website and then call. http://www.advancedcomputertechsupport.com The Technician was very friendly, courteous, and very unders... More On Site Service With Free Pickup and A Flat Hourly Labor Rate. Visit our website and then call. http://www.advancedcomputertechsupport.com The Technician was very friendly, courteous, and very understanding. I explained my situation and was informed the Tech would be out that same day at 11:00am. I wasn't expecting such a quick response, but at 11:00am he was here! I received a repair estimate and the computer was repaired that same day. Also, he informed me of some changes that would help my computer run better. The changes he made have changed my computer and it runs beautifully now. I am, and have recommended Computer Tech Support to many of my family and friends having computer problems. Their Computer Technicians are fine, friendly, and knowledgeable people who take their time to work with the customer. The explain everything being done in understandable terms and do not rush just to get through a job. That means alot to me. I feel important, not just a customer. Charlene G. - Middle River, MD At Advanced Computer Tech Support, we know that our customers want quality work, affordable prices, and a pleasurable experience. They want a wide range of services and Advanced Computer Techs who are knowledgable about all aspects of their computer systems.Less

In Business Since

  • 2000
  • Licensed, Insured, Bonded

Areas Served

  • State - MD
 

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User Reviews

The person icon Empolyee Image indicates that the reviewer is an employee of Dex Media, Inc. Dex Media operates and sells advertising on Superpages.com. The views expressed in reviews are the opinion of each respective reviewer and do not necessarilly reflect the view of Dex Media.
5 of 5 stars
Jul 23, 2014
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
After a previous computer company performed a data migration from our old to new computers we found not all outlook folders were migrated and our wireless computers were now unable to communicate with our copier/scanner. In our office we do not hav... (More)
Was this Review helpful to you?   Yes No   
5 of 5 stars
Jun 26, 2014
by anonymous
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
I was very happy with the outstanding professional service I received from Alan and Nicole. They were very prompt in scheduleing my appointment and arrived on time. I appreciated Alan explaining to me what was happening with my computer and what h... (More)
Was this Review helpful to you?   Yes No   
5 of 5 stars
Apr 17, 2014
by anonymous
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
answered all questions. provided timely support and recommendations. responded rapidly.
Was this Review helpful to you?   Yes No   
5 of 5 stars
Feb 27, 2014
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
Removed bogus security antivirus and spyware from computer. Reconfigured wi-fi for whole house coverage. Set up internet television. Set up wireless printer, making it compatable with wireless tablet. These guys are wonderful. This was our second t... (More)
Was this Review helpful to you?   Yes 1 No 0   
5 of 5 stars
Dec 10, 2013
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
Alan and Nicole impressed me with their competentcy and professionalism. They arrived at the appointed time, listened to my concerns and presented me with the pros and cons of two options that would alleviate the problem - all in understandable non... (More)
Was this Review helpful to you?   Yes 1 No 0   
5 of 5 stars
Sep 19, 2013
by anonymous
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
We were very pleased with the service given by Alan and Nicole of Advanced Computer Tech Support. They assessed the problem with our computer and took it in for cleanup and a new security system. When they returned, they were professional and patie... (More)
Was this Review helpful to you?   Yes No   
4 of 5 stars
May 17, 2013
by anonymous
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
I needed tech support for my pc and called ACT pretty much blind They had a problem getting here for the initial appointment which gave me pause but they showed up on-time for the rescheduled appointment and did a great job cleaning and tuning up m... (More)
Was this Review helpful to you?   Yes 3 No 0   
5 of 5 stars
Apr 3, 2013
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
This is the first review that I have ever written for any service. The outstanding service that Alan and Nicole provided today compelled me to write this commendation. My request was unusual: Following my brother's passing, I asked them to help me... (More)
Was this Review helpful to you?   Yes 4 No 0   
5 of 5 stars
Mar 19, 2013
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
Excellent service. Repairs were done promptly, and the issues were explained thoroughly when my laptop was returned.
Was this Review helpful to you?   Yes 4 No 0   
5 of 5 stars
Jun 29, 2012
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
Allen and Angela were great. This is the first time we used Advance. They are very professional and prompt. After hours and hours of trying to get my new printer to print a DOS program they brought in a printer that was compatiable, set it up and... (More)
Was this Review helpful to you?   Yes 5 No 0   
5 of 5 stars
Jun 11, 2012
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
Advanced Computer Tech Support is the best computer repair company I've ever used. They responded to my message five minutes after i called and they came an hour later. My desktop had 211 viruses and it wouldn't even turn on. They completly revamped... (More)
Was this Review helpful to you?   Yes No   
5 of 5 stars
Apr 11, 2012
by anonymous
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
Our old pcs needed replacement. Since we used ACTS in the past, we asked them for a recommendation. We put our confidence in their knowledge and expertise and their ability to find the right pcs for our needs. Within one week of our call, Allan a... (More)
Was this Review helpful to you?   Yes 6 No 0   
5 of 5 stars
Mar 19, 2012
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
Very knowledgeable, extremely proffesional, courteous and fast service. I recommend Advanced Computer Tech Support to anyone in need of computer repair or network issues.
Was this Review helpful to you?   Yes 8 No 0   
5 of 5 stars
Feb 13, 2012
by Guest06472
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
Very friendly, professional, and knowledgeable! They went above and beyond to get our system working correctly again.
Was this Review helpful to you?   Yes 8 No 0   
5 of 5 stars
Mar 31, 2011
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
I was unsuccessful with getting rid of a very bad virus on my laptop even after attempts by several people claiming to have IT knowledge so I was so relieved and happy when Advanced Computer Tech Support was able to resolve my problem. I am so grate... (More)
Was this Review helpful to you?   Yes 4 No 1   
5 of 5 stars
Mar 14, 2011
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
Allan and Angela were prompt and efficient. They explained our issues and then quickly resolved them. We were up and running within 2 hours. We also sent a terminal with them that had never worked right out of the box (but we let sit for 2 years). T... (More)
Was this Review helpful to you?   Yes 7 No 0   
5 of 5 stars
Jan 20, 2011
by Guest84231
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
Excellent repair experience! My $4000 custom gaming computer was comatose from the "System Tool 2011" virus. Alan completely removed all of its components and restored my computer to health. He also noticed that a fan was making noise and replaced i... (More)
Was this Review helpful to you?   Yes 6 No 0   
5 of 5 stars
Jan 17, 2011
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
Excellent service. Pickup of my computer from my home was prompt, same for return. Tech set up and explained fully repairs etc. Both individuals were courteous and friendly and computer works better now then when it was new!!!!
Was this Review helpful to you?   Yes 6 No 0   
5 of 5 stars
Nov 17, 2010
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
Very knowledgable, very professional, trusting and friendly. I will call them anytime I have a computer need. Quality service at a reasonable price.
Was this Review helpful to you?   Yes 8 No 0   
5 of 5 stars
Sep 30, 2010
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
Excellent service. They took great care of my server and restored all of my data. Computer works great now. Thank you. Use these guys. They will take good care of you and keep you informed.
Was this Review helpful to you?   Yes 5 No 1   
5 of 5 stars
Sep 30, 2009
by Judy
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
Competent, knowledgeable, professional, and personable! Alan and Angela were so responsive to my Dell dilemma. Dell Support did nothing in four tries to resolve a rapid clicking noise on start-up; the last try created yet another problem. Within a w... (More)
Was this Review helpful to you?   Yes 8 No 0   
5 of 5 stars
Jun 24, 2009
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
Great service. Quick pickup, repair expedited and computer returned in a week. That included waiting for a part from Dell. People pleasant and courteous. Second time the business has been used by me. Chosen the first time because of the BBB in their... (More)
Was this Review helpful to you?   Yes 7 No 0   
5 of 5 stars
Jun 23, 2009
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
The computer went dead & I suspected a power problem on my Compaq Presario. I called and Advanced picked up the computer the next day. The PC passed 7 tests & failed the 8th. They called after putting in a new power supply & they remembered to put i... (More)
Was this Review helpful to you?   Yes 7 No 0   
5 of 5 stars
May 25, 2009
by Guest24224
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
I am so glad we called you. All my lost files were recovered, plus you got my computer back to working again. I will definitely do backups from now on.Thank you so very much!
Was this Review helpful to you?   Yes 7 No 0   
5 of 5 stars
May 20, 2009
business
Advanced Computer Tech Support 2043 E Joppa Rd,
Parkville, MD 21234
USA
Excellent Service!! I give them 5 stars.My Laptop quit working after the last rain storm. I called for comparitive rates and read BBB reviews for 3 other repair shops, including the retail store, before choosing them. The person who scheduled my ser... (More)
Was this Review helpful to you?   Yes 11 No 0   
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Have a computer tech support need? We deliver good service right to your door! Free computer Pick-up/Drop-off Free Customer Appreciation Gift Prompt, Fast & Reliable Service Computer / Laptop Repairs Corporate Maintenance Plans Virus Removal Mal ware / Pop-Ups Removal Software Installation Computer & Hard/Software Sales Computer Upgrades Intuits? Quick books Over 15 Years of IT Experience System Performance Tune Ups Internet & Email Connectivity Wireless Networking Emergency System Recovery Free PC Wiped own / Blowout Service (Offsite) Repairs at Your Location (Onsite) or Offsite Network Administration & Support Computer Network Design, Install, & Troubleshooting Microsoft Windows ( All Versions ) (Server 2011, 2008, 2003, Windows 7, XP, 2000, 98) Spy ware & Aware Removal LAN, WAN & PC Repairs Hardware Installs, Upgrades, & Repairs Computer Server & Workstation Services Microsoft Office (Word, Excel, Outlook) Certified Computer Professionals Notebook & Laptop Computer Repair Cat5e/6 Network Cabling Wireless/Wired Network Security Disaster Recovery & Data Backups Brand Computers: Dell, Compact, Gateway, HP, Emachines, Acer, Sony, Toshiba, Velocity Micro, ASUS, Everex, Lenovo / IBM, Clones, and more. Advanced Computer Tech Support was established in 2000, in response to businesses occasional need to have a full range of computer systems support options at their disposal. Our five goals: Listen to our customers? concerns, and provide friendly and courteous service. Provide accurate, reliable, and effective solutions for Pc & Network issues. Provide experienced computer support persons to resolve any repair issue. Provide onsite support services on a convenient, preventative, and as-needed basis. Satisfy each customer's computing needs correctly and cost effectively every time. These goals were implemented to allow businesses the ability to have properly maintained and supported computer systems, thereby avoiding high overhead costs (i.e. salary expense, health/medical benefit contributions, leave time expense, unemployment tax, work mans' comp. insurance, etc.) from staffing full-time IT persons. Having met these goals, we have been very well received by our customers. As a result, we expanded our services to provide quality computer support services to both residential and home-based businesses too. Due to numerous referrals from our many happy clients, our computer support service continues to thrive and grow in great demand. Testimonials This thank you is long overdue. A few months ago I was given a computer that was to be trashed. The computer was just over a year old but was swimming in viruses. I found you in the phone book and decided to take a chance. With same day pick-up and 24 hour turn around I was very pleased. The icing on the cake is that I now have a computer that almost new at only a fraction of the price. I will tell all my friends to call (Computer )Tech Support for all their computer problems. God Bless, Atria M. - Baltimore, MD The Computer Technician was both very thorough and very customer oriented. Carolyn S. - Towson, MD We are greatly satisfied and pleased with the service and respect performed. Will recommend you and use your company again. Philomena A. - Baltimore, MD My overall experience was excellent!! The Technician was very professional and helpful. The computer has not blown up since the work was done. :) Thomas C. - Rockville, MD