I had a flat tire on Easter 2012. No one opened. This placed saved the day by fixing the flat. They charged me nothing. Thank you Pep Boys!!!!

i found v.helpful guy took me straight to the bulb i wanted - out in 3 minutes.

Between the single cashier in the long checkout line and the Meth-head with an attitude behind the parts counter, customer service is not one of my expectations when going to Pep-Boys. However, I would like to get the correct part once every once in a while without repeated trips. Even a stopped watch tells the time correctly twice a day...Not sure how Pep-boys sustains this business model..