Lowe's Home Improvement
8000 Shoal Creek Blvd, Austin, TX 78757
512-634-4330
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06/22/09
The Lowes on Shoal Creek is very convenient for house needs, but twice I have ordered materials from them, and the shipping has not arrived on the date given, with no heads-up or phone notification to this fact. Then when you call the store, they transfer you to phone after phone with no actual results, or updates. As a home fixer upper, it is frustrating to say the least (scheduling time off to wait on the truck/follow up to find out why they have not contacted you when problems on their side arise/updated you on order status when they will be late or not deliver at all/get the run around with no results via their store), but I would imagine that a person that does this sort of thing for a living and relies on Lowes to deliver to their clients in a timely manner can impact your livelihood. Maybe professionals do not order at Lowes. This will be the last time I order something for delivery from Lowes. Fool me once shame on you, fool me twice shame on me.
06/22/09
The Lowes on Shoal Creek is very convenient for house needs, but twice I have ordered materials from them, and the shipping has not arrived on the date given, with no heads-up or phone notification to this fact. Then when you call the store, they transfer you to phone after phone with no actual results, or updates. As a home fixer upper, it is frustrating to say the least (scheduling time off to wait on the truck/follow up to find out why they have not contacted you when problems on their side arise/updated you on order status when they will be late or not deliver at all/get the run around with no results via their store), but I would imagine that a person that does this sort of thing for a living and relies on Lowes to deliver to their clients in a timely manner can impact your livelihood. Maybe professionals do not order at Lowes. This will be the last time I order something for delivery from Lowes. Fool me once shame on you, fool me twice shame on me.
05/31/09
We have gone through three attempts to get the complete appliance order delivered and they still cannot get it right. The employees and store managers are more interested in pushing off a simple resolution to another person. A ten-year old could do better.
05/31/09
We have gone through three attempts to get the complete order delivered and they still cannot get it right. The employees and store managers are more interested in pushing off a simple resolution to another person. A ten-year old could do better.
- General Info
- Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your Austin, TX Lowe’s store today to discover how easy it is to start improving your home and yard today.
- Extra Phones
Fax: 512-634-4331
- Hours
- Regular Hours
Mon - Sat: Sun: - Categories
- Home Centers, Building Materials, Garden Centers, Hardware Stores, Home Improvements, Major Appliances, Paint, Small Appliances, Tools
- Payment Options
- Brands
- 3M, Allen + Roth, American Standard, AquaSource, Armstrong, Blue Hawk, Bosch, Char-Broil, Dewalt, EverTrue, Frigidaire, GE, Garden Treasures, Gatehouse, Harbor Breeze, Hitachi, Holiday Living, Hunter, Husqvarna, Idylis, James Hardie, Jeld-Wen, Johns Manville, Kobalt, Kohler, LG, Master Forge, Maytag, Moen, Nest, Olympic, Owens Corning, Pella, Pergo, Portfolio, Project Source, Reliabilt, Samsung, Scotts, Sta-Green, Stainmaster, Style Selections, Sylvania, Task Force, Top Choice, Troy Bilt, Utilitech, Valspar, Weber Grills, Whirlpool
- Neighborhood
- North Shoal Creek
- Associations
- Boys & Girls Clubs of America,E2D,Eliminate the Digital Divide,Habitat for Humanity,Keep America Beautiful,Lowe's Heroes,Lowe's Toolbox for Education,Lowe’s Foundation,SkillsUSA
- Other Link
- Other Emails
- Other Information
Parking: Lot, Private
Bike Parking: Yes
Price Range : Average
Specialties: easy returns, free delivery, free haul away, Lowe's gift cards, easy exchanges, free shipping