Over priced with a policy of not taking anything back that has been opened. They have to take everything back, because it is guaranteed by the manufacturing company especially if your pet has a bad reaction to the product. All the pet stores in new York honor a return except Whiskers. Go figure! I also found the staff to be phonies. It really bothers me when they pretend to love animals.

what a great experience your pet will have here. Cageless waiting, natural shampoos, stress-free environment. No waiting either. Call or just go. Great groomers and happy, friendly staff.