I shopped the internet to find the best price on a set of 5 Panasonic cordless phones. Ordered from Best Buy b/c of free shipping and b/c we'd save about $10 over the local Sam's Club and save me a trip to town... right? ... W-R-O-N-G !! Turned out we made a trip to Sam's anyway, then got a text Best Buy cancelled my order for phones. The only reason I could see was it said that tax had been updated. SAY WHAT?? So I ended up dragging my 96 yr old WWII Veteran dad out to Sam's again to buy the same phones. I'll never order from Best Buy again. I've also refused to drive 23 miles to the nearest store all along anyway. What LOSERS!! DID I SAY LOSERS ?? Give me a break!

They're done in our lives. This is very simple for the simpletons. We wanted an appliance. I confirmed they had it in stock and could've placed the order online but we've never trusted them so ... I had the price, the item was available and I drove to the store to place the order.

-- 15/20 mins. later (as I promised the rep.) I was in the store. The item, however, was suddenly not available for well over a week. They lied and tried to cover it up or they're just incompetent.



I'm NEVER walking in there again. When you've been discovered in a web of incompetency or lies, your business is dead to us. Stay away from them.

Good prices but bad customer service. We purchsed a tv that broke before warranty was up. They changed the model of the tv with the new season and raised the price. They wouldn't give us money back and made us pay the 150 extra dollars for the same style tv just the newer model. The newer model had less features and we had to pay extra and we complained to corporate with no response and the replacement of the tv took weeks of phone calls sitting on hold with the Asheville location and with corprate offices.

wonderful place to go for electronics