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Jun 7, 2011
Jun 7, 2011
Roosevelt Moving5047 Cliffhaven Dr, Annandale, VA22003 USA
If you want someone that's hard to communicate with, overcharges, and ruins your belongings call them because they do all of the above. The ad says 65 flat for 2 guys and a truck. When I called for a quote the guy on the phone said they would do it... (More) If you want someone that's hard to communicate with, overcharges, and ruins your belongings call them because they do all of the above. The ad says 65 flat for 2 guys and a truck. When I called for a quote the guy on the phone said they would do it for 300. I was like no way. It's not even going to take 2 hours so then he was like 260. I asked him why do they advertise 65 an hour if that's not true. He said I have to pay for their travel. So he asked me how much I'd pay. I said no more than 200. Well the workers came. They could barely speak english and communication was hard. They put my couch cushions, and mattress topper on their sweaty heads and now there are stains. I witnessed them tossing furniture in the back of their truck. When we got to the new location they did the same thing. They stunk up the whole house and broke a dining room chair and my expensive footboard. When they were done I told them I wasn't paying the full 200 since my things were damaged. They called their boss and he argued with me saying they did nothing wrong and for me to pay them. I was so frustrated and disappointed that my things were broken. The boss said that I needed to pay the full amount because otherwise he would have to pay them out of his pocket. I was like well that's not my problem because they damaged my things. He kept demanding my credit card number on the phone. I hung up on him and went to the ATM. I paid them 180 which I feel like is still too much but I wanted them gone. I would highly suggest using a different company at all costs!!!!!! (Hide)
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