AUDI of Anchorage Morrison

Apr 21, 2009 by me

Be careful with purchasing from this dealer, the support after the sale is awful. The audi service department is rude... (More) Be careful with purchasing from this dealer, the support after the sale is awful. The audi service department is rude and so is Audi America. I purchased a pre-owned certified Audi and had a hose freeze. I was told that if I was in a warmer climate this would not have happened. Morrison and Audi America said that hoses are not covered under their pre-owned certified warranty. When I noted that I live in AK, and it is cold up here all I was told is that they would "note my complaint", but that I still must pay. I was charged over 700.00 to get a hose replaced. Very frustrating, I was then told that the hose could burst again and that I would then have to cover the cost of replacement again. Unbelievable!  (Hide)

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