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Feb 28, 2014
Feb 28, 2014
Texas Steak Express2600 S Kentucky St, Amarillo, TX79109 USA
I ordered steak express on my lunch hour to be delivered to my job. I paid for my food in advanced so when it was delivered the secretary would just call me to pick it up. The wrong food was delivered to the office. I called them, advised of what ha... (More) I ordered steak express on my lunch hour to be delivered to my job. I paid for my food in advanced so when it was delivered the secretary would just call me to pick it up. The wrong food was delivered to the office. I called them, advised of what happened and was told "Oh we will send your order out shortly" I had said ok. The realized lready waited almost an hour for it so by the time I get it, I would be off of work. I called back and told them to cancel the order. The manager says "Ok your debit card will be refunded in 3-5 business days" REALLY? Not so great customer service. She didnt offer to waive delivery fee, give me a drink, NOTHING!! Not even I'm Sorry!! Will not order from them again (Hide)
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