The provider did my routine furnace/ water heater maintenance in preparation for fall/winter.

Cyprus Air called a month ahead to schedule the appointment. They arrived on the date scheduled and within the time frame agreed upon. There was a main technician and a man in training. They were both friendly and wore clean uniforms. When they first arrived the fireplace would not respond to the remote starter. The technician performed his work very professionally. He laid out a canvas tarp to prevent ashes from staining the carpet. I had purchased a new electric carbon monoxide monitor and he took tome to discuss it's importance and where place it. The Fireplace was fully operational when he left. I was very impressed!!

The technician took my natural gas fireplace apart for cleaning, routine maintenance and to go check its safe operation. He also checked the remote control for any problems. Then he reassembled the fireplace parts so it was ready for operation.

They were prompt and very professional. After checking the problem they determined and corrected the problem.

They were prompt and very professional. After checking the problem they determined and corrected the problem.

Servicemen were very professional, prompt, courteous, thorough, and informative. Cyprus Air has always been very responsive and scheduled someone to come out quickly.