Hixson Autoplex
2506 S Macarthur Dr, Alexandria, LA 71301
318-448-0871
PHOTOS AND VIDEOS
REVIEWS Write a Review
i would like to thank everyone that had any thing to do with selecting me as the winner of the 50.00 gift certificate from outback. the steaks were awsome. my wife and i really enjoyed! thanks again. sincerily joseph bynog
08/04/10
I took my Mazda RX8 in for servicing of a well known transmission issue common to many RX8s. As weeks went by I was told that the fluid was low, that a new flywheel was needed, that a new clutch must be installed, and finally that the transmission would be serviced as I initially requested. The car was at Hixon for months. When I was told the car was ready I arrived the next day to be told that it would not start, even though a brand new battery and starter had been installed by the dealer. After going to lunch to give them time to fix the problem, I returned to find the car moved to the front parking lot, yet it would not start again. I was forced to go and buy a set of jumper cables, tighten the battery cable that was installed incorrectly, jump start the car and drive it home. The service manager did not care that it would not start. I found service at this dealer completely incompetent and unconcerned with customer satisfaction. I would advise against any service at hixon.
- General Info
- Hixson Autoplex is an exclusive Ford dealership located in Alexandria, La. It is a family-owned and operated dealership offering an inventory of new and pre-owned cars, trucks and sport utility vehicles. The dealership offers new Ford vehicles, including Escape, Escape Hybrid, Econoline Van, Expedition and Super Duty. Additionally, it sells models, such as Mustang, Freestyle, Five Hundred, Focus and Ranger. Hixson Autoplex offers a pre-owned inventory of various brands, such as Chevrolet, Dodge, Mitsubishi, Suzuki, Mercury and Nissan. The dealership also provides a variety of services, such as scheduled car maintenance, and provides genuine automobile parts. It offers online service for scheduling appointments. Crown Ford offers a body shop that provides a variety of car modification services. It also provides car finance services to its clients.
- Extra Phones
Phone: 318-445-4421
Fax: 318-445-3531
TollFree: 877-843-8507
- Hours
- Regular Hours
Mon - Sat: Sun Closed - Categories
- New Car Dealers, Auto Repair & Service, Automobile Parts & Supplies, Brake Repair, Truck Service & Repair, Used Car Dealers
- Payment Options
- Neighborhood
- Northwestern Alexandria
- AKA
Hixson Autoplex of Alexandria LLC
Hixson Autoplex of Alexandria
- Other Links
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes