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Jun 25, 2009
Jun 25, 2009
Martin Tire Co500 N White Sands Blvd, Alamogordo, NM88310 USA
I have never had a problem with the work that has been performed on the car, but their customer service is HORRID!!! That is, unless you are friends with the manager. After my car was serviced my keys sat on the counter for over 1/2 an hour (that's... (More) I have never had a problem with the work that has been performed on the car, but their customer service is HORRID!!! That is, unless you are friends with the manager. After my car was serviced my keys sat on the counter for over 1/2 an hour (that's only counting the time when I noticed them), and even though I stood right behind his friends that he was chit-chatting with and pricing numerous tires and rims for multiple vehicles, he completely ignored me. Then I had to wait around while he helped another friend that came to get some work done on her carand then he helped everyone who came in the door before he got to me. When I brought the situation to his attention he simply blew it off and did not apologize at all. The other customers in the waiting room also knew what was going on and they had made similar comments that the car service was great but that the customer service was terrible and just keeps getting worse. (Hide)
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