Recently my coworker reported to me that a call was made to Tesco for the purpose of checking the cost of a repiar. I made the call and it was not to check the cost it was to see if the repair was finished and to verify the final charge. The lady answering the phone was rude, short and inconsiderate not to mention wrong in her report. She said I was angry with the cost. I had no problem with cost, usaully a rebuilt pump is better than a new one. I told her if she was angry with me every time I called I would use someone else and hung the phone up. Why are so many people unhappy and disgrunteld at their jobs today? Oh and this was the third inquirey over a period of three weeks and the cost was $130.89 more than quoted. Also they were told I was running very hot with just one compressor. Could this lady have just a little more compassion?, after all a new pump is $1,900.00 delivered and their cost was $1,577.89. ? new pump or disgruntled vendor. I believe it will be new vendor, Nice?