After having used this location off and on for several years, we arrived on a Sunday afternoon to have my son's hair cut. All the stylists were new to us. We arrived about 15 minutes before closing. We waited patiently while they helped a lady who walked in at the same time and then a man who had walked up to pay after his cut. When we were finally attended to, it was only to say "oh, you're too late. you need to leave and come again some other time" It was still 5 minutes before "closing" time when we got in our car and left! Service has gone down hill there for a while but this was it! We won't be back!