I have been told for some time how bad this store was, but I tend to take what people say with a grain of salt. Out of all the UPS Store this one has to be the worst I have ever been to. Watching a young kid behind the counter confused on how to do his job is nothing new, even see him take a phone call in front of a line of people making everyone wait while he talks to his friends is not new to me. Sadly. What was surprising is when he grabbed my open box (I still need to put in a card in), have him ignore when I said wait! tape it up with 6 inches of tape is rude. I had my own tape. When he told me he was charging me for the 6 inches of tape; that was a little much. What was over the top is when he asked me for mailing information (which I gave him), watching him read yet again from the same sheet of paper he then ask me for ID, (which I gave him), then ask me for more ID, and kept asking for ID until I finally did not have what he asked for. I had to say I only have a US P